HI Dave,

Have them turn down the AC input and see if that fixes it. 
Sounds like a classic generator issue.
As to why?  When did they last change the oil, air filter, fuel filter, spark 
plug, adjust the valve or some electronic issue with the generator. 


jay

peltz power

> On Dec 15, 2020, at 11:14 AM, Dave Tedeyan <dtede...@taitem.com> wrote:
> 
> Hi All, 
> 
> I am going to service a system where the homeowner is telling me that their 
> Conext SW4048 had been working fine for 14 months, and then all of a sudden 
> recently stopped being able to charge the batteries from the generator. It is 
> an off grid system. 
> 
> The inverter would start charging the batteries, but then about a minute 
> later they would hear a relay click and the charging would stop. Then it 
> would just keep cycling. If they turned everything off for a while, they 
> could then turn it back on and charge for maybe 10 minutes before it would 
> start cycling. They just have a crappy 4kw generator from Harbor Freight.
> 
> I have not laid my own eyes on it yet, but will be there in the next day or 
> two. Just wondering if anyone has experienced these symptoms and have a good 
> idea of what to look for first.
> 
> Thanks!
> -Dave
> 
> Dave Tedeyan, PE
> Senior Engineer | Taitem Engineering, PC
> 
> 110 South Albany Street | Ithaca, NY 14850
> o. 607.277.1118 x121  f. 607.277.2119
> www.taitem.com <http://www.taitem.com/>
> 
> Solar • Sustainability • Energy • Design
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