Hey Nick,
I took answering this same situation on the majority of our sites.
Systems seem to be running normally otherwise.
I suppose it's good it seems like they are working on something rather than
full abandonment!  Hopefully they will iron out the wrinkles.
Cheers!
Kirpal


On Fri, Nov 7, 2025, 9:26 AM Mac Lewis via RE-wrenches <
[email protected]> wrote:

> Hi Nick,
>
> Yes, I'm seeing the same anomaly. I also see the port 15 device. I assume
> they are attempting to make the Outback equipment able to talk to a virtual
> BMS device or something. Also, the fndc device itself is still displaying
> SOC, it's just not linked to that same graphic on the overview page.
>
> Strange
>
>
>
>
> Mac Lewis
>
> *"Yo solo sé que no sé nada." -Sócrates*
>
> On Fri, Nov 7, 2025, 10:00 AM Nick Lucchese via RE-wrenches <
> [email protected]> wrote:
>
>> Wrenches,
>>
>> I know some of you don't utilize the FNDC due to it's inability to always
>> track accurately and often conflict with battery manufacturer's means of
>> reporting SOC. I still find it extremely useful and implement along with
>> educating the clients and of course frequent oversight. Oddly though, today
>> I have a handful reporting a false 0% SOC. Seems that most are on sites
>> with Powerflo batteries however quite a few with Blue Ions as well. Anyone
>> else seeing this odd anomaly that just started yesterday? At least 10% of
>> them are showing 0%, 1/3 of those are systems that have been offline for a
>> bit as well.
>>
>> Additionally, about a month or two ago a 15th device popped up in the
>> advanced menus on the Hub Devices page in Opticsre. It has a ??? in the
>> Type field, Battery in the Name field and 123456 for serial number. I'm not
>> seeing this 15th device on every site but definitely a reasonable amount of
>> them. Some with Hub4's and some with Hub10's.
>>
>> Everyone else with a fleet of systems in Opticsre seeing these oddities
>> too? Late to head to a Midnite job today and doubt Outback's chat would
>> shed light on it anyway. Trying to ease my conspiratorial mind that Outback
>> is out to get me haha!
>>
>> Nick
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