Oddly enough l have a few with blue planet doing this same thing, in the past l get the batteries fully charged then reset the FNDC but if this is more global then a possible SW update may be it but l dont think it would do that. Funtimes
On Fri, Nov 7, 2025, 6:12 PM John Blittersdorf via RE-wrenches < [email protected]> wrote: > Nick, > I had the same call from a customer reporting 0% today. The batteries > are (5) Fortress e-Flex 5.4 The preassembled Radian came with the flexNetDC > which I normally don't install for the same reasons. I was stumped until > now. Obviously there is a problem with Optics or the FNDC. > > John Blittersdorf > Off Grid Vermont > > On Fri, Nov 7, 2025 at 12:01 PM Nick Lucchese via RE-wrenches < > [email protected]> wrote: > >> Wrenches, >> >> I know some of you don't utilize the FNDC due to it's inability to always >> track accurately and often conflict with battery manufacturer's means of >> reporting SOC. I still find it extremely useful and implement along with >> educating the clients and of course frequent oversight. Oddly though, today >> I have a handful reporting a false 0% SOC. Seems that most are on sites >> with Powerflo batteries however quite a few with Blue Ions as well. Anyone >> else seeing this odd anomaly that just started yesterday? At least 10% of >> them are showing 0%, 1/3 of those are systems that have been offline for a >> bit as well. >> >> Additionally, about a month or two ago a 15th device popped up in the >> advanced menus on the Hub Devices page in Opticsre. It has a ??? in the >> Type field, Battery in the Name field and 123456 for serial number. I'm not >> seeing this 15th device on every site but definitely a reasonable amount of >> them. Some with Hub4's and some with Hub10's. >> >> Everyone else with a fleet of systems in Opticsre seeing these oddities >> too? Late to head to a Midnite job today and doubt Outback's chat would >> shed light on it anyway. Trying to ease my conspiratorial mind that Outback >> is out to get me haha! >> >> Nick >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> >> List Address: [email protected] >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/[email protected]/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org >> >> _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
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