On Wed, 13 May 1998, Chuck Carson wrote:
> Have you looked at possible hazards in the immediate
> environment the system is in? ie, is it hot, is the drive
> close to a faulty power supply that gets real hot, etc...

We've checked all that out. One contributor might be that it's at a rural
school with a, err, uncertain, electrical supply (i.e. everytime the wind
blows the power goes). A UPS does no good if all that happens when it
ticks off is that the lady gets on the phone to me and says "Why is my
computer beeping at me?" (I tried several possibilities before I asked her
to read a model number off the back of a terminal and she said "I can't,
it's too dark in here because the power is off."). That particular unit is
running a very old SCO Unix so no auto-shutdown software :-(. 

On the other hand we can't prove that's the problem, so it's trod off and
replace the bloody drive every so often :-(. 

I can tell you horror stories about machines tucked into cabinets with no
ventilation etc., but none of those apply here. (The best story is when a
hot water tank busted at a school and put a foot of water in the
computer, which was on the floor underneath the secretary's desk... after
replacing pretty much every component in the system except the hard drive,
which was above water, we joked that the computer coordinator for that
district needed to buy snorkels for his computers). 

But the fact remains that it's the newer WD drives that are failing left
and right, not the older ones. We haven't changed the way we build our
computers or the way we install them, so I have to be suspicious about the
drives.  

Eric Lee Green   [EMAIL PROTECTED]          Executive Consultants
Systems Specialist               Educational Administration Solutions
        Important: See http://members.tripod.com/~latrails


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