On Tue, 18 Dec 2001, Dave Ihnat wrote: > On Tue, Dec 18, 2001 at 01:06:32PM -0500, rpjday wrote: > > while it may drive red hat nuts to get support calls from > > consumers who got their red hat elsewhere, i think they just have > > to suck it up and put up with it. ... that's just a nuisance red > > hat is going to have to accept. > > I said it before, and say it again: They shouldn't consider it a > nuisance. They should turn it into a profit center. Don't shoo the > caller away; offer them a support license for some sensible price, > and then provide decent support.
a new posting at www.linuxtoday.com addresses the red hat trademark issue, just FYI. rday -- Robert P. J. Day Eno River Technologies, Chapel Hill NC Unix, Linux and Open Source corporate training _______________________________________________ Redhat-list mailing list [EMAIL PROTECTED] https://listman.redhat.com/mailman/listinfo/redhat-list
