Hi Sara,

On September 23, 2014 at 11:39:53 AM, Sara Rayburn (sararayb...@gmail.com) 
wrote:
> On Tuesday, September 23, 2014 1:11:18 PM UTC-5, Christian Hammond wrote:
> >
> > Hi Sara,
> >
> > There are several things here that I am very confused about:
> >
> > 1) Can you clarify which part is new since 2.0.7? The subject says 2.0.6.
> >
>  
> That is weird. I wasn't the original poster. We have only seen the bug
> since updating to 2.0.7. I know this because we have a request with
> non-unicode contents that was uploaded before I updated, without problems.
> Trying to reuse the same patch for an additional review request triggered
> the same unicode error we saw previously.

On September 9th, you posted saying "I am having a similar problem after 
upgrading to 2.0.6." We didn't have a 2.0.7 release until the 15th.



> > 1) Is this still only happening with Firefox?
> >
> Yes
>  
> >
> > 2) What version of Firefox?
> >
> > 30

Does 33 work? I haven't had any issues with any recent version...


> > 4) If MySQL, are the tables set for Unicode?
> >
> > The tables are a mix of latin1 and utf8. Perhaps this is the problem?

This is likely to be the cause of at least some of your problems. You'll need 
to make sure they're all in utf8, otherwise there will be issues even 
populating the database with non-latin1 text. This can break us in numerous 
ways.


> > 5) Are you using any form of proxy server at your company?
> >
> > No. Very vanilla setup on a VM.

How about HTTP proxies that the users configure in their browsers? We've seen 
cases in the past of some proxies messing with the responses from our API.

Christian


-- 
Christian Hammond - christ...@beanbaginc.com
Review Board - https://www.reviewboard.org 
Beanbag, Inc. - https://www.beanbaginc.com


>  
>  
>  
> > Thanks,
> >
> > Christian
> >
> > --
> > Christian Hammond - chri...@beanbaginc.com  
> > Review Board - https://www.reviewboard.org
> > Beanbag, Inc. - https://www.beanbaginc.com
> >
> >
> > On September 23, 2014 at 10:57:14 AM, Sara Rayburn (sarar...@gmail.com
> > ) wrote:
> > > I can also confirm that this is a new bug since 2.0.7. One of the review
> > > requests giving us trouble was added before we updated, and when someone
> > > tried to change the submitter on the request it seems to have run into
> > the
> > > error again. When the same user copied the patch and created a new
> > review
> > > request (since they couldn't take ownership of the request) they ran
> > into
> > > the unicode bug again.
> > >
> > > On Tuesday, September 23, 2014 12:51:51 PM UTC-5, Sara Rayburn wrote:
> > > >
> > > > Any new information on this bug? We've run into it several times.
> > > >
> > > > On Thursday, August 28, 2014 8:09:02 AM UTC-5, koval...@gmail.com
> > wrote:
> > > >>
> > > >> I am using Reviewboard 2.0.6 with Postgres database in utf-8.
> > > >> When I making new pre-commit request on svn-based repository with
> > > >> diff-file containing non-latin symbols, reviewboard hungs.
> > > >> If diff file contains only latin symbols, it works ok.
> > > >>
> > > >> Is it possible to fix this bug?
> > > >>
> > > >
> > >
> > > --
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> >
>  
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