Glad it works, Sara! Thanks for your patience and feedback on this! Christian
-- Christian Hammond - christ...@beanbaginc.com Review Board - https://www.reviewboard.org Beanbag, Inc. - https://www.beanbaginc.com On September 24, 2014 at 6:10:36 AM, Sara Rayburn (sararayb...@gmail.com) wrote: > 2.0.8 fixes this for us. Thanks so much! > > On Tuesday, September 23, 2014 6:32:55 PM UTC-5, Christian Hammond wrote: > > > > Hi Sara, > > > > David has a repro case for this now, so we're looking into a fix. > > > > There will be a 2.0.8 release tonight. > > > > Christian > > > > -- > > Christian Hammond - chri...@beanbaginc.com > > Review Board - https://www.reviewboard.org > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > On September 23, 2014 at 3:17:04 PM, Christian Hammond ( > > chri...@beanbaginc.com ) wrote: > > > Hi Sara, > > > > > > Something that would really help is a complete dump of the > > request/responses (headers > > > and payloads) for any requests to /api/* in the Network tab of Firefox > > when these issues > > > occur. > > > > > > I know some information was sent before, but those look to be the > > Console tab only. > > > > > > Christian > > > > > > -- > > > Christian Hammond - chri...@beanbaginc.com > > > Review Board - https://www.reviewboard.org > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > On September 23, 2014 at 2:23:34 PM, Christian Hammond ( > > chri...@beanbaginc.com ) > > > wrote: > > > > I wish I knew too... > > > > > > > > So, for each of these cases, is the only visible error the "rsp is > > null" error? > > > > > > > > This is tricky to diagnose without more direct access to the server. > > Hoping something > > > > will allow me to repro it here. > > > > > > > > Christian > > > > > > > > -- > > > > Christian Hammond - chri...@beanbaginc.com > > > > Review Board - https://www.reviewboard.org > > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > > > > On September 23, 2014 at 1:43:11 PM, Sara Rayburn (sarar...@gmail.com > > ) wrote: > > > > > I wish I knew what this was. We've had three developers run into > > this bug > > > > > today alone. It's becoming a real problem for us. More answers to > > your > > > > > questions inline below. > > > > > Sara > > > > > > > > > > On Tuesday, September 23, 2014 2:08:28 PM UTC-5, Christian Hammond > > wrote: > > > > > > > > > > > > Hi Sara, > > > > > > > > > > > > > > > > > > On September 23, 2014 at 11:39:53 AM, Sara Rayburn ( > > sarar...@gmail.com > > > > > > ) wrote: > > > > > > > On Tuesday, September 23, 2014 1:11:18 PM UTC-5, Christian > > Hammond > > > > > > wrote: > > > > > > > > > > > > > > > > Hi Sara, > > > > > > > > > > > > > > > > There are several things here that I am very confused about: > > > > > > > > > > > > > > > > 1) Can you clarify which part is new since 2.0.7? The subject > > says > > > > > > 2.0.6. > > > > > > > > > > > > > > > > > > > > > > That is weird. I wasn't the original poster. We have only seen > > the bug > > > > > > > since updating to 2.0.7. I know this because we have a request > > with > > > > > > > non-unicode contents that was uploaded before I updated, without > > > > > > problems. > > > > > > > Trying to reuse the same patch for an additional review request > > > > > > triggered > > > > > > > the same unicode error we saw previously. > > > > > > > > > > > > On September 9th, you posted saying "I am having a similar problem > > after > > > > > > upgrading to 2.0.6." We didn't have a 2.0.7 release until the > > 15th. > > > > > > > > > > > > > > > > > > Good point. I guess it's a problem since before that. > > > > > > > > > > > > > > > > > > > 1) Is this still only happening with Firefox? > > > > > > > > > > > > > > > Yes > > > > > > > > > > > > > > > > > > > > > > > 2) What version of Firefox? > > > > > > > > > > > > > > > > 30 > > > > > > > > > > > > Does 33 work? I haven't had any issues with any recent version... > > > > > > > > > > > > > > > > > > Tried in most recent Firefox (35), issue remains. > > > > > > > > > > > > > > > > > > 4) If MySQL, are the tables set for Unicode? > > > > > > > > > > > > > > > > The tables are a mix of latin1 and utf8. Perhaps this is the > > problem? > > > > > > > > > > > > This is likely to be the cause of at least some of your problems. > > You'll > > > > > > need to make sure they're all in utf8, otherwise there will be > > issues even > > > > > > populating the database with non-latin1 text. This can break us in > > numerous > > > > > > ways. > > > > > > > > > > > > I made sure the database encodings were utf8 and even set the > > encoding for > > > > > the repository in question to utf8 in the admin repo settings for > > > > > reviewboard. I added utf8 as the charset in settings_local.py. All > > of these > > > > > changes later, I still have the problem. > > > > > > > > > > > > > > > > > > > 5) Are you using any form of proxy server at your company? > > > > > > > > > > > > > > > > No. Very vanilla setup on a VM. > > > > > > > > > > > > How about HTTP proxies that the users configure in their browsers? > > We've > > > > > > seen cases in the past of some proxies messing with the responses > > from our > > > > > > API. > > > > > > > > > > > > Nope, no one. > > > > > > > > > > > Christian > > > > > > > > > > > > > > > > > > -- > > > > > > Christian Hammond - chri...@beanbaginc.com > > > > > > Review Board - https://www.reviewboard.org > > > > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Thanks, > > > > > > > > > > > > > > > > Christian > > > > > > > > > > > > > > > > -- > > > > > > > > Christian Hammond - chri...@beanbaginc.com > > > > > > > > Review Board - https://www.reviewboard.org > > > > > > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > > > > > > > > > > > > > > > > On September 23, 2014 at 10:57:14 AM, Sara Rayburn ( > > sarar...@gmail.com > > > > > > > > ) wrote: > > > > > > > > > I can also confirm that this is a new bug since 2.0.7. One > > of the > > > > > > review > > > > > > > > > requests giving us trouble was added before we updated, and > > when > > > > > > someone > > > > > > > > > tried to change the submitter on the request it seems to > > have run > > > > > > into > > > > > > > > the > > > > > > > > > error again. When the same user copied the patch and created > > a new > > > > > > > > review > > > > > > > > > request (since they couldn't take ownership of the request) > > they ran > > > > > > > > into > > > > > > > > > the unicode bug again. > > > > > > > > > > > > > > > > > > On Tuesday, September 23, 2014 12:51:51 PM UTC-5, Sara > > Rayburn > > > > > > wrote: > > > > > > > > > > > > > > > > > > > > Any new information on this bug? We've run into it several > > times. > > > > > > > > > > > > > > > > > > > > On Thursday, August 28, 2014 8:09:02 AM UTC-5, > > koval...@gmail.com > > > > > > > > wrote: > > > > > > > > > >> > > > > > > > > > >> I am using Reviewboard 2.0.6 with Postgres database in > > utf-8. > > > > > > > > > >> When I making new pre-commit request on svn-based > > repository with > > > > > > > > > >> diff-file containing non-latin symbols, reviewboard > > hungs. > > > > > > > > > >> If diff file contains only latin symbols, it works ok. > > > > > > > > > >> > > > > > > > > > >> Is it possible to fix this bug? > > > > > > > > > >> > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > > > > Get the Review Board Power Pack at > > > > > > http://www.reviewboard.org/powerpack/ > > > > > > > > > --- > > > > > > > > > Sign up for Review Board hosting at RBCommons: > > > > > > https://rbcommons.com/ > > > > > > > > > --- > > > > > > > > > Happy user? Let us know at http://www.reviewboard.org/users/ > > > > > > > > > --- > > > > > > > > > You received this message because you are subscribed to the > > Google > > > > > > > > Groups "reviewboard" > > > > > > > > > group. > > > > > > > > > To unsubscribe from this group and stop receiving emails > > from it, > > > > > > send > > > > > > > > an email to reviewboard...@googlegroups.com . > > > > > > > > > For more options, visit https://groups.google.com/d/optout. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > > Get the Review Board Power Pack at > > http://www.reviewboard.org/powerpack/ > > > > > > > --- > > > > > > > Sign up for Review Board hosting at RBCommons: > > https://rbcommons.com/ > > > > > > > --- > > > > > > > Happy user? Let us know at http://www.reviewboard.org/users/ > > > > > > > --- > > > > > > > You received this message because you are subscribed to the > > Google > > > > > > Groups "reviewboard" > > > > > > > group. > > > > > > > To unsubscribe from this group and stop receiving emails from > > it, send > > > > > > an email to reviewboard...@googlegroups.com . > > > > > > > For more options, visit https://groups.google.com/d/optout. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > --- > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > --- > Happy user? 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