I wish I knew what this was. We've had three developers run into this bug today alone. It's becoming a real problem for us. More answers to your questions inline below. Sara
On Tuesday, September 23, 2014 2:08:28 PM UTC-5, Christian Hammond wrote: > > Hi Sara, > > > On September 23, 2014 at 11:39:53 AM, Sara Rayburn (sarar...@gmail.com > <javascript:>) wrote: > > On Tuesday, September 23, 2014 1:11:18 PM UTC-5, Christian Hammond > wrote: > > > > > > Hi Sara, > > > > > > There are several things here that I am very confused about: > > > > > > 1) Can you clarify which part is new since 2.0.7? The subject says > 2.0.6. > > > > > > > That is weird. I wasn't the original poster. We have only seen the bug > > since updating to 2.0.7. I know this because we have a request with > > non-unicode contents that was uploaded before I updated, without > problems. > > Trying to reuse the same patch for an additional review request > triggered > > the same unicode error we saw previously. > > On September 9th, you posted saying "I am having a similar problem after > upgrading to 2.0.6." We didn't have a 2.0.7 release until the 15th. > > > Good point. I guess it's a problem since before that. > > > > 1) Is this still only happening with Firefox? > > > > > Yes > > > > > > > > 2) What version of Firefox? > > > > > > 30 > > Does 33 work? I haven't had any issues with any recent version... > > > Tried in most recent Firefox (35), issue remains. > > > 4) If MySQL, are the tables set for Unicode? > > > > > > The tables are a mix of latin1 and utf8. Perhaps this is the problem? > > This is likely to be the cause of at least some of your problems. You'll > need to make sure they're all in utf8, otherwise there will be issues even > populating the database with non-latin1 text. This can break us in numerous > ways. > > I made sure the database encodings were utf8 and even set the encoding for the repository in question to utf8 in the admin repo settings for reviewboard. I added utf8 as the charset in settings_local.py. All of these changes later, I still have the problem. > > > > 5) Are you using any form of proxy server at your company? > > > > > > No. Very vanilla setup on a VM. > > How about HTTP proxies that the users configure in their browsers? We've > seen cases in the past of some proxies messing with the responses from our > API. > > Nope, no one. > Christian > > > -- > Christian Hammond - chri...@beanbaginc.com <javascript:> > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > > > Thanks, > > > > > > Christian > > > > > > -- > > > Christian Hammond - chri...@beanbaginc.com > > > Review Board - https://www.reviewboard.org > > > Beanbag, Inc. - https://www.beanbaginc.com > > > > > > > > > On September 23, 2014 at 10:57:14 AM, Sara Rayburn (sarar...@gmail.com > > > ) wrote: > > > > I can also confirm that this is a new bug since 2.0.7. One of the > review > > > > requests giving us trouble was added before we updated, and when > someone > > > > tried to change the submitter on the request it seems to have run > into > > > the > > > > error again. When the same user copied the patch and created a new > > > review > > > > request (since they couldn't take ownership of the request) they ran > > > into > > > > the unicode bug again. > > > > > > > > On Tuesday, September 23, 2014 12:51:51 PM UTC-5, Sara Rayburn > wrote: > > > > > > > > > > Any new information on this bug? We've run into it several times. > > > > > > > > > > On Thursday, August 28, 2014 8:09:02 AM UTC-5, koval...@gmail.com > > > wrote: > > > > >> > > > > >> I am using Reviewboard 2.0.6 with Postgres database in utf-8. > > > > >> When I making new pre-commit request on svn-based repository with > > > > >> diff-file containing non-latin symbols, reviewboard hungs. > > > > >> If diff file contains only latin symbols, it works ok. > > > > >> > > > > >> Is it possible to fix this bug? > > > > >> > > > > > > > > > > > > > -- > > > > Get the Review Board Power Pack at > http://www.reviewboard.org/powerpack/ > > > > --- > > > > Sign up for Review Board hosting at RBCommons: > https://rbcommons.com/ > > > > --- > > > > Happy user? Let us know at http://www.reviewboard.org/users/ > > > > --- > > > > You received this message because you are subscribed to the Google > > > Groups "reviewboard" > > > > group. > > > > To unsubscribe from this group and stop receiving emails from it, > send > > > an email to reviewboard...@googlegroups.com . > > > > For more options, visit https://groups.google.com/d/optout. > > > > > > > > > > > > > > -- > > Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ > > --- > > Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ > > --- > > Happy user? Let us know at http://www.reviewboard.org/users/ > > --- > > You received this message because you are subscribed to the Google > Groups "reviewboard" > > group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to reviewboard...@googlegroups.com <javascript:>. > > For more options, visit https://groups.google.com/d/optout. > > > > -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to reviewboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
