On Wed, May 20, 2009 at 3:12 PM, Chris Adams wrote:
> If you don't have a support entitlement but are running RHEL anyway, BZ
> still probably isn't the place for you, since RH is largely only going
> to listen to paying customers for RHEL issues.  It isn't that they don't
> value other input, but they just don't have the staff to deal with
> issues from non-customers.

Well, academic customers pay a very discounted rate, but do not get
any support (we do get RHN access). These lists and bugzilla are sort-of
community support, which is no excuse for not filing true bugs properly
or searching public resources at redhat.com/support .

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