An issue with having a FAQ for the failing USBs is that people will perform the procedure when it is not necessary.
I think though that there should still be more debugging info for connections. On Monday, January 25, 2016, <sarah.wasserm...@student.ulg.ac.be> wrote: > +1 ! > > Sarah > > ----- Mail original ----- > De: "Ondřej Caletka" <ondrej.cale...@cesnet.cz <javascript:;>> > À: ripe-atlas@ripe.net <javascript:;> > Envoyé: Lundi 25 Janvier 2016 16:20:50 > Objet: [atlas] An article/FAQ entry about probe troubleshooting > > Hi all, > > it seems that failing probes are getting more and more to be an issue, > possibly due to USB flash drive failure. I think it would be nice if > there was an article / FAQ entry with some official troubleshooting > procedures, so we could just send a link to anybody complaining about > non functional probe. > > Is there something like this on the roadmap? Perhaps we as the community > could make something up: > > - how to check whether the port probe is connected to has proper IP and > DNS parameters and is allowed to establish a SSH session to TCP port 443 > in the Internet (beware of DPI firewalls that allow HTTPS but not SSH > over 443) > > - how to check the LED status and the SOS list at the probe page (the > current LED explanation in the FAQ is too techy and even power users > like me still don't understand all presented states :) ) > > - how to diagnose USB flash drive failure, how to force reformatting > the flash drive and how to replace it with a new one > > > What do you think? > > Cheers, > Ondřej Caletka > CESNET > > >