Hi,
first, yes, a FAQ article would be nice. The USB stick of my probe broke
in November and I wrote to at...@ripe.net because I was not able to find
anything about this problem. After a little ping pong mailing and a to
small USB stick I was finally able to get the probe back online. [1]
helped to find out that the USB stick needs a capacity of about 3 GB at
minimum.
But I also suggest that the error tag has to be more specific. In my
case it was simple "Hardware problem supspected" (yes, with typo, I
think this is corrected now). If the system is able to detect that the
USB stick is read only it surely can report this. And then it will be
only a little step to automatically send a mail to the owner. That would
be great.
Greetings,
Christian Estelmann
[1]
https://www.mdsec.co.uk/2015/09/an-introduction-to-hardware-hacking-the-ripe-atlas-probe/
Am 25.01.2016 um 16:28 schrieb Tanner Ryan:
An issue with having a FAQ for the failing USBs is that people will
perform the procedure when it is not necessary.
I think though that there should still be more debugging info for
connections.
On Monday, January 25, 2016, <sarah.wasserm...@student.ulg.ac.be
<mailto:sarah.wasserm...@student.ulg.ac.be>> wrote:
+1 !
Sarah
----- Mail original -----
De: "Ondřej Caletka" <ondrej.cale...@cesnet.cz <javascript:;>>
À: ripe-atlas@ripe.net <javascript:;>
Envoyé: Lundi 25 Janvier 2016 16:20:50
Objet: [atlas] An article/FAQ entry about probe troubleshooting
Hi all,
it seems that failing probes are getting more and more to be an issue,
possibly due to USB flash drive failure. I think it would be nice if
there was an article / FAQ entry with some official troubleshooting
procedures, so we could just send a link to anybody complaining about
non functional probe.
Is there something like this on the roadmap? Perhaps we as the community
could make something up:
- how to check whether the port probe is connected to has proper
IP and
DNS parameters and is allowed to establish a SSH session to TCP port 443
in the Internet (beware of DPI firewalls that allow HTTPS but not SSH
over 443)
- how to check the LED status and the SOS list at the probe page (the
current LED explanation in the FAQ is too techy and even power users
like me still don't understand all presented states :) )
- how to diagnose USB flash drive failure, how to force reformatting
the flash drive and how to replace it with a new one
What do you think?
Cheers,
Ondřej Caletka
CESNET
