Mathew Snyder wrote: > I ran into some issues with our RT installation that fortunately only > caused problems with the interface. However, the problems required a > fresh installation of RT. It goes fairly well with a few exceptions. > > When I download and untar both RT and RTx-Shredder the owner is set to > 1000:1000 despite being logged in as root. How do I avoid this. I end > up having to chown the entire directory before I can install anything. > > Also when I go to install Shredder, the install directories are set to > drwx------. I have to chmod all directories related to it in order to > make it somewhat usable. However, even after doing this it doesn't show > up under Configuration->Tools. > > So what might I be doing wrong here? What do I need to do differently > to get this to install as smoothly as it should? > > Thanks, > Mathew > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > We're hiring! Come hack Perl for Best Practical: > http://bestpractical.com/about/jobs.html >
To further this, If I enter https://rtserver_url/Admin/Tools/Shredder the page will come up. However, the CSS isn't showing up. All I get is a black and white page with all the usual text. -- If we don't protect freedom of speech, how will we know who the assholes are? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
