At Tuesday 8/14/2007 02:41 PM, Mathew Snyder wrote:
>
I take it back.  It would appear you are correct.  I set up the scrip to log
it's actions on this particular line of code and I'm getting:

[debug]: set owner: 814382: Owner changed from msnyder to Nobody ((eval 510):4)

However, there is no indication in the ticket that this is happening nor that it
was returned to the original value.  So how can I get around this?

Unfortunately we haven't found a way round this problem. What's odd about your situation though is that I'd expect to see history entries recording the two owner change transactions. Sorry I can't be more helpful...

Steve
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