This doesn't show resolved or rejected tickets, at least in 3.6.3. At 12:32 PM 3/4/2008, Ruslan Zakirov wrote: >If requestor is unprivileged then there is a box "More about xxxx" on >ticket's page. Have you seen it? > >On Tue, Mar 4, 2008 at 11:25 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > > Hello list, > > > > Is there a way to show a link for every ticket that has ever been created > > for a given user? What I am looking to do is add a history of all tickets > > to the "People" section. > > > > I have already added some things, but was not sure how I would go about > > adding this, or maybe there is a better way that I have not discovered > yet? > > > > > > I was hoping for something like: > > > > Call History: > > Ticket # Subject Status > > 12345 Email Issue Resolved > > 13421 Connection Issue Resolved > > 14597 Wireless Issue Stalled > > > > The above would also be links to each ticket. > > > > Greg Evans > > Hood Canal Communications > > (360) 898-2481 ext.212 > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > >-- >Best regards, Ruslan. >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com >Commercial support: [EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com
-- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
