Any ideas on how to make this behave the way that I would like it to? Even pointing me to a path/to/filename maybe?
Greg Evans Hood Canal Communications (360) 898-2481 ext.212 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Evans Sent: Tuesday, March 04, 2008 12:49 PM To: 'Ruslan Zakirov' Cc: 'RT Users' Subject: Re: [rt-users] history of tickets? I have, but that doesn't seem to show Resolved tickets, only current tickets that have not been resolved? I checked on a couple unprivledged requestors that I know have multiple resolved tickets but I can't see the resolved tickets in the "More About..." section which is what I would like to see Greg Evans Hood Canal Communications (360) 898-2481 ext.212 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruslan Zakirov Sent: Tuesday, March 04, 2008 12:32 PM To: Greg Evans Cc: RT Users Subject: Re: [rt-users] history of tickets? If requestor is unprivileged then there is a box "More about xxxx" on ticket's page. Have you seen it? On Tue, Mar 4, 2008 at 11:25 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > Hello list, > > Is there a way to show a link for every ticket that has ever been > created for a given user? What I am looking to do is add a history > of all tickets to the "People" section. > > I have already added some things, but was not sure how I would go > about adding this, or maybe there is a better way that I have not discovered yet? > > > I was hoping for something like: > > Call History: > Ticket # Subject Status > 12345 Email Issue Resolved > 13421 Connection Issue Resolved > 14597 Wireless Issue Stalled > > The above would also be links to each ticket. > > Greg Evans > Hood Canal Communications > (360) 898-2481 ext.212 > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial support: > [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com