Thanks Guys. Got the change made and now it is working the way I need it to :)
You guys are awespme! Greg Evans Hood Canal Communications (360) 898-2481 ext.212 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Falcone Sent: Wednesday, March 05, 2008 8:54 AM To: RT Users Subject: Re: [rt-users] history of tickets? On Mar 5, 2008, at 11:30 AM, Greg Evans wrote: > Any ideas on how to make this behave the way that I would like it > to? Even > pointing me to a path/to/filename maybe? You can change this by overriding html/Ticket/Elements/ShowRequestor The FromSQL call controls the Status -kevin > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com