If requestor is unprivileged then there is a box "More about xxxx" on ticket's page. Have you seen it?
On Tue, Mar 4, 2008 at 11:25 PM, Greg Evans <[EMAIL PROTECTED]> wrote: > Hello list, > > Is there a way to show a link for every ticket that has ever been created > for a given user? What I am looking to do is add a history of all tickets > to the "People" section. > > I have already added some things, but was not sure how I would go about > adding this, or maybe there is a better way that I have not discovered yet? > > > I was hoping for something like: > > Call History: > Ticket # Subject Status > 12345 Email Issue Resolved > 13421 Connection Issue Resolved > 14597 Wireless Issue Stalled > > The above would also be links to each ticket. > > Greg Evans > Hood Canal Communications > (360) 898-2481 ext.212 > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com