My bad, it looks like that change was already in the wiki. Apparently I used the variation that adds a comment, then combined it with the Template in contrib. that grabs the last comment and puts it in an email for resolution.
Aaron Sallade' Application Manager PTSO of Washington "Shared Technology for Community Health" (206) 613-8938 Desk (206) 521-8833 Main (206) 613-5078 Fax [EMAIL PROTECTED] -----Original Message----- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Monday, March 31, 2008 7:51 PM To: Aaron Sallade Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Enhancements and workflows that we have added On Tue, Apr 1, 2008 at 3:54 AM, Aaron Sallade <[EMAIL PROTECTED]> wrote: > Just in case these are of interest to anyone else- > > Added a scrip and template that adds a reply to a DependedOnBy Parent > ticket when the child is resolved. Resolving a sub task (child) will add > a comment to the parent noting that the prerequisite is now complete, it > will also email the owner of the parent task. > Sounds like new variant of, please update with your solution: http://wiki.bestpractical.com/view/OpenDependantsOnResolve http://wiki.bestpractical.com/view/OpenTicketOnAllMemberResolve [snip] > > -Aaron > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
