Thierry,
For the scrips you are executing, does the action say "Notify Others"? Kenn LBNL On 4/22/2008 3:49 PM, Thierry Thelliez wrote: > Kenn, > I did not enter a userID. I used a valid email address. This email > address is picked up by the default scrip#9 but not by the one I > added... > > I tested with another condition (On Status Change) and again the > Notify Other Recipients is not getting the CC email address. > > Using Notify CCs emails the Watchers CCs. But it is not emailing the > email addresses in the CC field of the Resolve ticket form. > > > Thierry > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com