On Mon, Jun 09, 2008 at 09:29:19PM -0400, Firas Batal wrote:
> Hi everyone,
>
> I am sending this email hopping that someone has encountered this
> anomaly before.
>
> We have 3.6.3 installed on RHEL4, Apache 2.x, MySQL 5.0.45, Perl 5.10.
>
> I have installed RT::Extension::CommandByMail and the functionality is
> great. But, the mechanism fails when I need to set the values of a
> custom field that has spaces, as shown in below. The custom field
> could be set correctly using web UI, but not through emails!
>
> Status: open
> CustomField.{Request Type}: foo
>
> Have anyone encountered this before?
I also just found this problem. Has anyone found a solution (aside from
renaming the custom field)?
Thanks,
js.
--
Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]>
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