Kenn, DISCLAIMERS: RT 3.6.5 with FC8
I just did this, this is how I did it. I'm sure there is a better way, and I welcome a more elegant fix from the RT gurus out there. However, here it is. I edited {server_root}/html/Ticket/Create.html, and moved the code located on or about line 152 with beginning of the table <tr> record (ignore the lines with the *'s): *** START of CODE *** <tr> <td colspan="6"> <&|/l&>Describe the issue below</&>:<br /> % if (exists $ARGS{Content}) { <& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &> % } else { <& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &> %} <br /> </td> </tr> *** END of CODE *** to just below the </tr> tag (on or about line 115). You'll know this is the area, the whole "Subject" stuff is here just above it. My previous life as a SissyMin says to back up the original file in case it doesn't work, but it did for me. Restart httpd, and the "Describe..." section will now be right below the Subject line. Now, if I could only do manipulation of the Object descriptions as easily.... :-) ....k -=-=-=- > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth > Crocker > Sent: Monday, June 23, 2008 1:15 PM > To: rt Users > Subject: [rt-users] RT Create Ticket display screen > > To all users, > > > Does anyone know how to move the "Describe the issue below" box just > below the "Subject Box? I'm getting a bunch of Custom Fields inserted > in-between and I would like THEM to be last, on the bottom of the > page. > Help? Thanks, in advance. > > > Kenn > LBNL > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com Commercial > support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com