Kevin,
I'm definitely gonna give this a try. I assume I can create a copy in my "local" directory and make the changes there. I'll let you know how it works. Too bad there isn't a way to prioritized the CF's displayed as well. But THANKS! Kenn LBNL On 6/23/2008 2:51 PM, Kevin Freels wrote: > Kenn, > > DISCLAIMERS: RT 3.6.5 with FC8 > > I just did this, this is how I did it. I'm sure there is a better way, > and I welcome a more elegant fix from the RT gurus out there. However, > here it is. > > I edited {server_root}/html/Ticket/Create.html, and moved the code > located on or about line 152 with beginning of the table <tr> record > (ignore the lines with the *'s): > > *** START of CODE *** > <tr> > <td colspan="6"> > <&|/l&>Describe the issue below</&>:<br /> % if (exists $ARGS{Content}) > { <& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature > => 0 &> % } else { <& /Elements/MessageBox, QuoteTransaction => > $QuoteTransaction &> %} > > <br /> > </td> > </tr> > *** END of CODE *** > > > to just below the </tr> tag (on or about line 115). You'll know this is > the area, the whole "Subject" stuff is here just above it. My previous > life as a SissyMin says to back up the original file in case it doesn't > work, but it did for me. > > Restart httpd, and the "Describe..." section will now be right below the > Subject line. > > Now, if I could only do manipulation of the Object descriptions as > easily.... :-) > > ....k > -=-=-=- > >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth > >> Crocker >> Sent: Monday, June 23, 2008 1:15 PM >> To: rt Users >> Subject: [rt-users] RT Create Ticket display screen >> >> To all users, >> >> >> Does anyone know how to move the "Describe the issue below" box > just >> below the "Subject Box? I'm getting a bunch of Custom Fields inserted >> in-between and I would like THEM to be last, on the bottom of the >> page. >> Help? Thanks, in advance. >> >> >> Kenn >> LBNL >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com Commercial >> support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com