It sounds like you are using a newer version of MySQL. You must follow the MySQL upgrade procedures even if you were using MySQL 4.0 or lower prior to moving to 3.8.1 The upgrade docs falsely give the impression that this is only the case when moving to MySQL 4.1+ from MySQL 4.0. Even if everything seemed to be working with the previous version, your tables need to be converted to the new character set.
Hossein Rafighi wrote: > I just upgraded our RT from 3.6.4 to 3.8.1 applied all required patches > and modules as per README file. I am using external authentication and > although the upgrade was successful, but each time a user logs in and > clicks on any tabs, or tickets they get logged off and they have to > login back in again to complete the task they wanted to. > > Any ideas or help is greatly appreciated. > > Cheers, > Hossein > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
