On Mon, Feb 02, 2009 at 03:57:45PM +0100, Christopher Kunz (Filoo GmbH) wrote: > kem cho schrieb: > > Check this out: > > > > http://www.gossamer-threads.com/lists/rt/users/81858#81858 > > > > > Nice workaround, works fine for me. Owner change is very rarely used in > our setup, anyway. >
Yes, but it hides the fact that you seems to have an ACL issue in your setup. What is the result of this sql query on your DB: select * from ACL where RightName='OwnTicket'; _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
