Hi, I too had a similar problem with them attachments. I am just working on some perl scripts to correct this. It is just due to the conversion of the longtext field to varbinary with from the schema upgrade script.
I have tested my theory and was able to get them working. I could supply you these scripts and instructions if you are still having trouble and wish to upgrade. *Regards,* *Aaron Guise [image: Phone] 07 854 7824 [image: Mobile]027 212 6638 [image: email]aa...@guise.net.nz* On Fri, Apr 24, 2009 at 10:27 AM, Hossein Rafighi < hossein.rafi...@triumf.ca> wrote: > Hi, > > We upgraded our RT system from 3.6.2 to 3.8.1 without any error. We did > apply steps in UPGRADING.mysql as per instructions. > The problem we are having is that any attachment with old tickets are > treated as URL. Upon clicking on them a web page with url to that > attachment is displayed with body of the page containing the url address > instead of the actual image! Any new ticket created after the upgrade > now displays attachments inside the body of the ticket as: "Subject: > speed.jpg"! I am aware of similar problem on the web like > http://www.gossamer-threads.com/lists/rt/users/79354 but running > schema.mysql-4.0-4.1.pl (for the second time) didn't help. > > My SHOW CREATE TABLE Attachments: > | Attachments | CREATE TABLE `Attachments` ( > `id` int(11) NOT NULL auto_increment, > `TransactionId` int(11) NOT NULL, > `Parent` int(11) NOT NULL default '0', > `MessageId` varchar(160) character set ascii default NULL, > `Subject` varchar(255) default NULL, > `Filename` varchar(255) default NULL, > `ContentType` varchar(80) character set ascii default NULL, > `ContentEncoding` varchar(80) character set ascii default NULL, > `Content` longblob, > `Headers` longtext, > `Creator` int(11) NOT NULL default '0', > `Created` datetime default NULL, > PRIMARY KEY (`id`), > KEY `Attachments2` (`TransactionId`), > KEY `Attachments3` (`Parent`,`TransactionId`) > ) ENGINE=InnoDB AUTO_INCREMENT=21034 DEFAULT CHARSET=utf8 | > > > > Any help is appreciated. > Cheers, > Hossein > -- > > _____ _____ _____ _ _ _ _ ____ Hossein Rafighi > |_ _|| _ \ |_ _|| | | || \_/ || __|TRIUMF, 4004 Wesbrook Mall > | | | |_| ) | | | | | || || |__ Vancouver BC, Canada, V6T 2A3 > | | | _ / | | | \_/ || \_/ || __|Voice: (604) 222-1047 > | | | | \ \ _| |_ | || | | || | Fax: (604) 222-1074 > |_| |_| \_\|_____| \___/ |_| |_||_| Website: http://www.triumf.ca > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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