* Anton Krall: > But doesnt the requester need to have modifyticket rights in order to append > responds to a ticket via mail?
No, there are separate rights for that. -- Florian Weimer <fwei...@bfk.de> BFK edv-consulting GmbH http://www.bfk.de/ Kriegsstraße 100 tel: +49-721-96201-1 D-76133 Karlsruhe fax: +49-721-96201-99 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
