* Drew Barnes: > On 8/3/09 8:30 AM, "Anton Krall" <akr...@intruder.com.mx> wrote: > >> And that would go in group Everyone right? >> >> > > That can go to Everyone, but I would be more likely to use Requestor.
But this will lead to errors when the requestor changes email addresses in the middle of a ticket. -- Florian Weimer <fwei...@bfk.de> BFK edv-consulting GmbH http://www.bfk.de/ Kriegsstraße 100 tel: +49-721-96201-1 D-76133 Karlsruhe fax: +49-721-96201-99 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com