Which one should I use in order to let a requester append comments via email to his ticket?
> From: Florian Weimer <fwei...@bfk.de> > Date: Mon, 03 Aug 2009 10:41:26 +0000 > To: Anton Krall <akr...@intruder.com.mx> > Cc: <rt-users@lists.bestpractical.com> > Subject: Re: [rt-users] Requestor getting his own mails > > * Anton Krall: > >> But doesnt the requester need to have modifyticket rights in order to append >> responds to a ticket via mail? > > No, there are separate rights for that. > > -- > Florian Weimer <fwei...@bfk.de> > BFK edv-consulting GmbH http://www.bfk.de/ > Kriegsstraße 100 tel: +49-721-96201-1 > D-76133 Karlsruhe fax: +49-721-96201-99 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
