On Wed, Aug 26, 2009 at 01:50:36PM -0700, Ken Crocker wrote: > Kevin, > > I hate to bug you, but I went to your link and saw some code. I'm not a > big perl guy (I can > code some simple scrips, etc.) so some of it confuses me. Attached is the > program I've been > speaking of. I put what I thought would be the correct code in it ("set > Date Fields"). > It is not working. Before I added that "set Date Fields" section, the > program would run, but > the date fields remained empty, except the resolved date and that would > have today's date. > Could you please look at it and show me what I did wrong? Thanks.
Ken You're not providing any data or logging or error messages I suggest you warn out the original date, the processed date, the ISO date and turn your debugging logs on. You also probably want to start by getting ticket Create working with hardcoded date strings and then move on to processing your data. -kevin _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com