Kevin,
My log has been on and it gives no errors. This is it (for a small file
for testing):
-bash-3.00$ ./RT-TravelConversion.pl
Use of uninitialized value in concatenation (.) or string at
/apps/rt/rt-3.6.4/etc/RT_SiteConfig.pm line 35.
Use of uninitialized value in concatenation (.) or string at
/apps/rt/rt-3.6.4/etc/RT_SiteConfig.pm line 47.
Use of uninitialized value in concatenation (.) or string at
/apps/rt/rt-3.6.4/etc/RT_SiteConfig.pm line 47.
Subroutine Connect redefined at /apps/rt/rt/lib/RT/Handle_Local.pm line 90.
Subroutine BuildDSN redefined at /apps/rt/rt/lib/RT/Handle_Local.pm line
121.
New_Ticket request=1 Ticket 87287 created in queue 'FS-Travel'
New_Ticket request=2 Ticket 87288 created in queue 'FS-Travel'
New_Ticket request=4 Ticket 87289 created in queue 'FS-Travel'
New_Ticket request=5 Ticket 87290 created in queue 'FS-Travel'
New_Ticket request=5 Ticket 87291 created in queue 'FS-Travel'
New_Ticket request=5 Ticket 87292 created in queue 'FS-Travel'
New_Ticket request=5 Ticket 87293 created in queue 'FS-Travel'
New_Ticket request=6 Ticket 87294 created in queue 'FS-Travel'
New_Ticket request=7 Ticket 87295 created in queue 'FS-Travel'
New_Ticket request=8 Ticket 87296 created in queue 'FS-Travel'
New_Ticket request=9 Ticket 87297 created in queue 'FS-Travel'
New_Ticket request=10 Ticket 87298 created in queue 'FS-Travel'
-bash-3.00$
Nothing in those messages syas I have a code problem or anything. You
have the code (attached in last note). The code seems simple enough, I
just can't seem to see the problem.
Kenn
LBNL
On 8/27/2009 7:14 AM, Kevin Falcone wrote:
On Wed, Aug 26, 2009 at 01:50:36PM -0700, Ken Crocker wrote:
Kevin,
I hate to bug you, but I went to your link and saw some code. I'm not a big
perl guy (I can
code some simple scrips, etc.) so some of it confuses me. Attached is the
program I've been
speaking of. I put what I thought would be the correct code in it ("set Date
Fields").
It is not working. Before I added that "set Date Fields" section, the
program would run, but
the date fields remained empty, except the resolved date and that would have
today's date.
Could you please look at it and show me what I did wrong? Thanks.
Ken
You're not providing any data or logging or error messages
I suggest you warn out the original date, the processed date, the ISO
date and turn your debugging logs on. You also probably want to start
by getting ticket Create working with hardcoded date strings and then
move on to processing your data.
-kevin
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