> Val, > > You could set your RT_SiteConfigure.pm file with these settings: > > *Set($AutoCreate, ‘Privileged’=>1);* > > > This would ensure any additions would all be privileged. >
awesome, thanks > As to those that are already Users, I have no idea how to make them all > Privileged. it's a fresh install with no users, so far I was the only one who logged in to this thing with my AD account.. and I already made that one priveleged manually. so looks like I'm all set for now :) I've asked this before on the list, but didnt get any replies.. I'll try my luck again here, if you don't mind: My users are spread across 5 OUs: ou=users,ou=city,dc=mydomain,dc=org where "city" is the city that they reside in. there's no catchall OU with all of these users. how can I set up RT-Authen-ExternalAuth to look in all 5 OUs for the user? I have this now: ... 'base' => 'ou=Users,ou=Yonkers,dc=mydomain,dc=org', ... Feel like I'm overlooking something simple. perhaps I need to set up 5 ldap sections inside /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm (My_LDAP, My_LDAP1, MY_LDAP2, etc), with them being absolutely identical aside for the city OU? Not sure RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
