Yes I have and I do not see errors in the Apache, Postfix, MySQL, or RT logs. The only error I receive is when I try to send an email to the appropriate email address and I get the bounce back error.
Jason On 10/21/2010 12:15 AM, Ruslan Zakirov wrote: > Hello Jason, > > Have you checked apache logs? We don't know how logging is configured > in your RT instance. > > On Wed, Oct 20, 2010 at 5:13 PM, Jason Brown > <jason.br...@millbrookprinting.com> wrote: >> I recently had a server crash and I am reinstalling RT from scratch, the >> version that was installed was 3.6.7. I installed that version on the new >> server and reimported the MySQL database, then upgraded RT to 3.8.8. >> Everything seems to be working properly, I am able to login, create and >> resolve tickets through the web GUI, however if I try to send an email to >> the designated email address to create a ticket I receive a bounce back >> email message stating "Ticket could not be created due to an internal >> error." >> >> I do not see anything in the logs that would indicate errors. When the >> server does recieve a message, this entry is created: >> to=<r...@rt.millbrookprinting.com>, relay=local, delay=0.39, >> delays=0.02/0.01/0/0.36, dsn=2.0.0, status=sent (delivered to command: >> /opt/rt3/bin/rt-mailgate --queue Incoming --action correspond --url >> http://rt.millbrookprinting.com/) >> >> The server is running: >> CentOS 5.5 (SELinux is disabled) >> Postfix >> MySQL >> Apache >> >> Thanks >> > > >
