> oldOwner ? I think you grab that from the TransactionObj->OldValue, and find the user object and its email address from there. Sorry I cannot remember the exact syntax, I am no where near my RT.
Roy > -----Original Message----- > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- > boun...@lists.bestpractical.com] On Behalf Of Björn Schulz > Sent: 24 February 2011 14:51 > To: rt-users@lists.bestpractical.com > Subject: [rt-users] owner change - old owner > > Hi guys, > > I try to send a mail after owner change to the new and the old owner, > but I stuck... > I try to do it with a template. > > New owner = {$Ticket->OwnerObj->Name} > oldOwner ? > > Any help is appreciated. > > Cheers, > Björn
