On 02/29/2012 12:58 AM, nickyflavier wrote: > However, when I am creating a new script based on this guideline > http://requesttracker.wikia.com/wiki/ExtractCustomFieldValues , the Action: > Extract Custom Field Values is not on the select option list. > > How do I know If I have installed the > RT::Extension::ExtractCustomFieldValues and enabled it properly? > It might be an installation issue, otherwise kindly correct me if I am > wrong.
You didn't read the README that ExtractCustomFieldValues ships with. Please read it. You missed the make initdb step for first time installs. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
