On Sat, Feb 23, 2013 at 08:58:57PM +0100, Joop wrote: > Raymond Corbett wrote: > > > >Is there a way to suppress the display of the "RT System itself" > >entries in Ticket Display? > > > > > >The ones such as The RT System itself -- Outgoing email recorded > > > > > Have a look at RT::Extension::HistoryFilter, I think it will do > exactly what you want. > > Joop >
Thank you for the pointer. I missed this one. It was nice to get rid of the file edit and use a callback instead. Regards, Ken -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
