__Active__ is case sensitive, I believe. -m
On Thu, Jan 5, 2017 at 9:56 AM, Alex Hall <ah...@autodist.com> wrote: > Hey all, > I just did a search: > Priority > 9 and Status = '__active__' > Five of the resulting tickets are stalled, but I thought __active__ ignored > stalled tickets. Any idea why they're appearing? Did I miss a setting or > something, or is this intended behavior? Thanks. > -- > Alex Hall > Automatic Distributors, IT department > ah...@autodist.com
