On Thu, Jan 5, 2017 at 11:01 AM, Matt Zagrabelny <[email protected]> wrote:
> __Active__ is case sensitive, I believe. > I should have said that I tried capital and lowercase A in my searches, along with making the word all caps. I keep getting the same result. > -m > > On Thu, Jan 5, 2017 at 9:56 AM, Alex Hall <[email protected]> wrote: > > Hey all, > > I just did a search: > > Priority > 9 and Status = '__active__' > > Five of the resulting tickets are stalled, but I thought __active__ > ignored > > stalled tickets. Any idea why they're appearing? Did I miss a setting or > > something, or is this intended behavior? Thanks. > > -- > > Alex Hall > > Automatic Distributors, IT department > > [email protected] > -- Alex Hall Automatic Distributors, IT department [email protected]
