RE: [SA-list] Possible Future Feature Request

[Dirk Bulinckx]

But the result of what you want to do and what I suggest to add to v5 is the same....

 

Dirk.

 

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carroll, Andy
Sent: Friday, July 02, 2004 7:50 PM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

Dirk,

 

I am a little unclear on your first example; what reason would you need to put a check into maintenance when it would already be in Maintenance due to the checks schedule.

 

The sequence you describe is logical, and would meet what I have described functionally, I just don't see what sequence of events would require you to change a check from maintenance due to  'checking schedule of entry', to maintenance until - whatever we decide.

 

The 'Other example' is exactly the sort of procedure I am describing, but rather than specifying to put the check on maintenance for 1 hour I am suggesting the option is to put the check on maintenance until the check goes to maintenance due to the 'checking schedule of entry'.

 

Regards,

 

Andy

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dirk Bulinckx
Sent: 02 July 2004 14:48
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

I think you might be misunderstanding how this would work.

Let me try to explain.

 

Example:

    entry_1 has a schedule that says NOT to check on Friday from 6am until 8pm

   

    On Friday at 4am you maunal set it to maintenance (NOT changing the schedule!) for 4 hours

 

    This means that the next cycle let's assume at 4:10am the entry is not checked since it's in maintenance.

    ...

    At 8am (to be correct first cycle after 8am) we remove the maintenance flag (4 hours after the time it was set to maintenance), and we see that due to the schedule is set NOT to be checked -> entry is not checked.

 

 

First we look at the maintenance/active flag.  And IF that flag gives an "active" as result then we check the schedule. 

 

So from what I can understand from what you want to do this should not be a problem.

 

 

Other example:

    entry_1 has a schedule that says to check on Wednesday from 8am until 9am

    On Wednesday at 8:15am you put the entry into maintenance for 1 hour

    On Wednesday at 9:15am we remove the maintenance flag and check the schedule and see that we should not check it.

    ...

 

 

Do you understand?

 

Dirk.

 

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carroll, Andy
Sent: Thursday, July 01, 2004 12:48 AM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

 

I would of thought using the schedule to indicate when a check becomes active is exactly what the schedule feature is for, otherwise what was the original idea of having a schedule for the time when a check is active.

 

I find it hard to believe that having the option of putting a check on Maintenance until the start of the next scheduled check would not be generally useful to a wider audience than my current configuration.

 

I have been recommending your product and your excellent support, and feedback, to some colleagues who would be only too happy to purchase if you currently provided a away of providing the facility I have been discussing.

 

Thanks for the feedback and consideration of this request, I will see if I can contrive another way to achieve this sort of functionality.

 

Andy

 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dirk Bulinckx
Sent: 30 June 2004 19:53
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

sorry but using the schedule seems very unrealistic for a common feature. A

can understand that in your setup this is something usefull, but we have to

try to make the tool as general as possible.

Dirk.

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carroll, Andy
Sent: Wednesday, June 30, 2004 6:56 PM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

Then how about having a check box, when putting the check into this status, to use either the schedule checking time or if not checked, for a time hh:mm to be manually entered, would this then satisfy both options.

 

Andy

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dirk Bulinckx
Sent: 30 June 2004 16:11
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

It's the same if you set hh:mm correctly.

But I can't agree with it that SA should set hh:mm according to the checking schedule.

 

Dirk.

 

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carroll, Andy
Sent: Wednesday, June 30, 2004 3:32 PM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

Dirk,

 

isn't the "maintenance until next schedule" the same as "maintenance until hh:mm", just using the scheduled time for the check, as specified in the 'checking schedule of entry', as the user specified time, rather than setting another field with this value?

 

Andy

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dirk Bulinckx
Sent: 30 June 2004 12:57
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

We can't do a "maintenance until next schedule", is would be to specific for your needs and not generaly usefull.  What is a possibily is a "maintenance until hh:mm" were the user can specify until when.

 

 

Dirk.