Alistair,

Running it as a service using the admin login account.

Path is c:\mainton.bat

Dave
----- Original Message ----- 
From: "Alistair Francis" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 28, 2004 1:53 AM
Subject: RE: [SA-list] Command Alerts


Hi David,

Are you running SW as a normal exe (with GUI) or as a service? If it's as a
service are you using the system account to run it with or are you using a
specified login?

Are you including the full path to the executable in the command line, e.g.

c:\somedir\executable.exe

or just

executable.exe

Also, are you stopping SW before you check the log?

Alistair Francis
Systems Administrator
Comm Express Services SA (PTY) LTD
TEL:    +27 (0)11 475-5567
FAX:   +27 (0)11 475-6238
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-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of David Bruck
Sent: 28 October 2004 05:41
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts


When it says path not found, you would assume it is logical, but it isn't
consistent.

The logfile is blank when it DOES work!!

I can put an alert in to run notepad.exe, and it will run notepad - when it
does this and works, there is NO ENTRY IN THE LOG!

Dave Bruck

----- Original Message -----
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 2:55 PM
Subject: RE: [SA-list] Command Alerts


If you send the same question twice (list and support) we answer the first
we get, and that was apparently the list...

When it shows path not found or file not found, then it seems logical that
it can't be executed.
As for those were nothing is within the logfile, I can only presume that
this means that the alert didn't fire because it didn't meet the conditions.



Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Wednesday, October 27, 2004 8:42 PM
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts

I sent an email to support with this information and never got an answer.

v4.1.1609.

Somethings I try to run show path not found, others say file not found, yet
others show nothing at all.

Dave

----- Original Message -----
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 12:52 AM
Subject: RE: [SA-list] Command Alerts


What does the logfile show?
And what exact version of SA are you usinG?



Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Wednesday, October 27, 2004 3:16 AM
To: [EMAIL PROTECTED]
Subject: [SA-list] Command Alerts

We have the latest version of SA (licensed) and can't get Alert Commands to
work.  It does work if I try to run "notepad.exe" or "iexplore" and some
other things like that, but not to run an EXE or BAT file that I have
run....

Any ideas?

Thanks - Dave Bruck





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