Hi David, I was wondering...
You said SA is running as a service, using the admin login. Is this the admin login for the local machine (running SA) or for a domain. When you run the BAT manually, are you logged in with the same account that SA is using? I'm thinking there's possibly a rights issue. This could be the case where the log is showing it is running the BAT because it has rights to the BAT itself, however, in the BAT file you are using a path to an administrative share on another box. It might be possible that the login that the SA service is using doesn't have rights to that share. Therefore, it would run the batch file but be unable to check for the existence of the html file you are looking for and unable to perform the rename's. Rgds, Alistair Francis Systems Administrator Comm Express Services SA (PTY) LTD TEL: +27 (0)11 475-5567 FAX: +27 (0)11 475-6238 CELL: +27 (0)82 608-0181 The information contained in this electronic mail message is confidential to the Matragon group of companies and may enjoy legal privilege. The contents are intended solely for the addressee and access thereto by anyone else is unauthorised. Should you not be the intended recipient, kindly delete the message and inform us. Any disclosure, copying or distribution is prohibited and may be unlawful. Please also note that any action taken, or omitted to be taken in reliance on the information contained herein is done at your own risk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of David Bruck Sent: 01 November 2004 02:08 To: [EMAIL PROTECTED] Subject: Re: [SA-list] Command Alerts OK - this is frustrating. When I first upgraded and did some tests with the alert command thing, it worked. Now it isn't. Here is the log and the configuration I have - and this is with the latest BETA installed: I have it setup for device EMSPRO to email me and run a command when down and when back up. The command is "c:\mainton2.bat" when down and email me The command is "c:\maintoff2.bat" when back up after a down and email me. Email always works. The commands do not. Below is the log. YOu will see that it says it is running the command, but it is not running in. If I run it separately, it does indeed work, so I know the batch file works. Even more odd, you will see below that the device came back up, but the log doesn't show any attempt to run the 2nd command. HELP! Dave Bruck Sunday, October 31, 2004 7:05:45 PM Check cycle starts ( 172- 172) Sunday, October 31, 2004 7:05:45 PM TS1 Sunday, October 31, 2004 7:05:45 PM TS1 OK with a successrate of 100% and an average roundtriptime of 0 ms Sunday, October 31, 2004 7:05:45 PM EMSPRO Sunday, October 31, 2004 7:05:47 PM ERR PING status: 11010 Sunday, October 31, 2004 7:05:48 PM ERR PING status: 11010 Sunday, October 31, 2004 7:05:50 PM ERR PING status: 11010 Sunday, October 31, 2004 7:05:51 PM ERR PING status: 11010 Sunday, October 31, 2004 7:05:53 PM ERR PING status: 11010 Sunday, October 31, 2004 7:05:53 PM EMSPRO failed due to a successrate of only 0% Sunday, October 31, 2004 7:05:53 PM TO convert : (PID=3) to [EMAIL PROTECTED] Sunday, October 31, 2004 7:05:53 PM Sending email message (ALERT!) Sunday, October 31, 2004 7:05:55 PM Alert Executing c:\mainton2.bat Sunday, October 31, 2004 7:05:55 PM DC1 Sunday, October 31, 2004 7:05:55 PM DC1 OK with a successrate of 100% and an average roundtriptime of 0 ms Sunday, October 31, 2004 7:05:55 PM ExportStatsLog function started Sunday, October 31, 2004 7:06:40 PM Check cycle starts ( 173- 173) Sunday, October 31, 2004 7:06:41 PM TS1 Sunday, October 31, 2004 7:06:41 PM TS1 OK with a successrate of 100% and an average roundtriptime of 0 ms Sunday, October 31, 2004 7:06:41 PM EMSPRO Sunday, October 31, 2004 7:06:41 PM EMSPRO OK with a successrate of 100% and an average roundtriptime of 0 ms Sunday, October 31, 2004 7:06:41 PM DC1 Sunday, October 31, 2004 7:06:41 PM DC1 OK with a successrate of 100% and an average roundtriptime of 0 ms ----- Original Message ----- From: "Dirk Bulinckx" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, October 31, 2004 3:21 PM Subject: RE: [SA-list] Command Alerts How did you install? Directly on the system or via TS session? Did you reboot after the install? s Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Bruck Sent: Sunday, October 31, 2004 9:06 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] Command Alerts Dirk, I installed the new beta version... Everytime the service starts now, I get this error: "ActiveX Component can't create object ( 429) on line 0" It appears to run okay though. Now I will go do more testing with the Alert Commands... Dave Bruck ----- Original Message ----- From: "Dirk Bulinckx" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, October 31, 2004 11:34 AM Subject: RE: [SA-list] Command Alerts Try running it with the latest beta build (http://beta.woodstone.nu) it includes logging when the command is executed. Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Bruck Sent: Sunday, October 31, 2004 4:54 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] Command Alerts Alistair, Running it as a service using the admin login account. Path is c:\mainton.bat Dave ----- Original Message ----- From: "Alistair Francis" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, October 28, 2004 1:53 AM Subject: RE: [SA-list] Command Alerts Hi David, Are you running SW as a normal exe (with GUI) or as a service? If it's as a service are you using the system account to run it with or are you using a specified login? Are you including the full path to the executable in the command line, e.g. c:\somedir\executable.exe or just executable.exe Also, are you stopping SW before you check the log? Alistair Francis Systems Administrator Comm Express Services SA (PTY) LTD TEL: +27 (0)11 475-5567 FAX: +27 (0)11 475-6238 CELL: +27 (0)82 608-0181 The information contained in this electronic mail message is confidential to the Matragon group of companies and may enjoy legal privilege. The contents are intended solely for the addressee and access thereto by anyone else is unauthorised. Should you not be the intended recipient, kindly delete the message and inform us. Any disclosure, copying or distribution is prohibited and may be unlawful. Please also note that any action taken, or omitted to be taken in reliance on the information contained herein is done at your own risk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of David Bruck Sent: 28 October 2004 05:41 To: [EMAIL PROTECTED] Subject: Re: [SA-list] Command Alerts When it says path not found, you would assume it is logical, but it isn't consistent. The logfile is blank when it DOES work!! I can put an alert in to run notepad.exe, and it will run notepad - when it does this and works, there is NO ENTRY IN THE LOG! Dave Bruck ----- Original Message ----- From: "Dirk Bulinckx" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 27, 2004 2:55 PM Subject: RE: [SA-list] Command Alerts If you send the same question twice (list and support) we answer the first we get, and that was apparently the list... When it shows path not found or file not found, then it seems logical that it can't be executed. As for those were nothing is within the logfile, I can only presume that this means that the alert didn't fire because it didn't meet the conditions. Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Bruck Sent: Wednesday, October 27, 2004 8:42 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] Command Alerts I sent an email to support with this information and never got an answer. v4.1.1609. Somethings I try to run show path not found, others say file not found, yet others show nothing at all. Dave ----- Original Message ----- From: "Dirk Bulinckx" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 27, 2004 12:52 AM Subject: RE: [SA-list] Command Alerts What does the logfile show? And what exact version of SA are you usinG? Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Bruck Sent: Wednesday, October 27, 2004 3:16 AM To: [EMAIL PROTECTED] Subject: [SA-list] Command Alerts We have the latest version of SA (licensed) and can't get Alert Commands to work. It does work if I try to run "notepad.exe" or "iexplore" and some other things like that, but not to run an EXE or BAT file that I have run.... Any ideas? 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