Dirk.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Lisa M Ms EACH-Ft Carson
Sent: Wednesday, July 13, 2005 9:41 PM
To: salive@woodstone.nu
Subject: [SA-list] Basic set up
Hi,
I just installed the demo of Servers Alive to see if it would be a good option for our critical equipment within our department. We had a situation where systems were not monitored and were down for too long. Our IT department will not put our systems on a monitoring system as they do not see a need for it.
We see the need and will do this on our own. Your product has helped us discover a down system already today, so we are very excited. I would like to set up an alert for after hours, but am not having much luck. I am using the SMTP email alert and am getting an error message of 11004 valid name no data record of requested type.
I’m sure I don’t have the correct host name (as I’m not sure where to find it). I’ve looked on the internet, but haven’t found anything in terms where I understand what I need to do.
Any help would be greatly appreciated as I’m not getting too far with our IT department.
Thanks in advance,
Lisa M. Smith
Pharmacy Department
[EMAIL PROTECTED]