How do you know it's a false positive?  

-Kevin

On Tue, Dec 8, 2009 at 10:50 AM, Griffin, Jim <jgrif...@kepner-tregoe.com 
(mailto:jgrif...@kepner-tregoe.com)> wrote:


That is my problem as well.  Too many false positives.  

  

I’m running Windows Server 2000 Service Pack 4.  Servers Alive version 
6.1.2247. 

  

This alert is specifically for checking our company website (which is hosted 
externally).  What other information do you need?  You may have to walk me 
though getting what you need as I’m not really familiar with the product. 

  

Jim 

  
--------------------------------------------------------------------------------



From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Dirk Bulinckx
Sent: Tuesday, December 08, 2009 10:31 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Application - False Positives 


  

And what does SA show as reason for the down? 

And what exact version/build of SA are you using? 

  

  

dirk 

  

From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Laatz, Anthony
Sent: Tuesday, December 08, 2009 3:56 PM
To: Servers Alive Discussion List
Subject: [SA-list] Application - False Positives 

  

I’ve noticed more recently that we are starting to get a lot of false positives 
when SA is checking to see if an application is running. We have SA checking 
every 2 minutes during the day and every 3 overnight and weekend. It was 
checking every minute on off hours but we had 12 hours of false positives flood 
us this past weekend. I have increased the timeout for the application check to 
30 seconds, but it doesn’t seem to be enough. I also configured SA to not 
report an application down until two checks in a row fail.  Does anyone have 
any ideas on how to reduce or eliminate the number of false positives? 

  

Thank you, 

  

Anthony Laatz | Network Administrator 

Answer Center America, Inc. | Phone: (800) 270-7030 | Private Fax: (866) 
827-8802 

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