Right I understand that, I guess I am looking for an acceptable timeout time.. 30seconds seems like it would be. It becomes an issue with management when all day Saturday they are constantly receiving down and up alerts. When the application is constantly up. I made sure there wasn’t anything unusual running on the servers or network. But when it seems to get into a fritz it almost doesn’t stop until there is some manual intervention. It seems like when one application comes back it drags down the checks of the other applications, causing them to timeout. Maybe there is something to separate the processes, so when one times out it doesn’t cause the rest to time out?
Thank you, Anthony Laatz Network Administrator – Answer Center America From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 11:12 To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives That's a timeout error. It means that the (remote) server didn't respond within the given timeout. We can't say for sure that the process is running (we're talking about a process check), so we can't set an UP on that entry, that's why you get a DOWN. A DOWN should be interpreted as being "NOT sure it's UP". dirk From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Laatz, Anthony Sent: Tuesday, December 08, 2009 4:56 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives ERR: 1460 Enterprise Version 6.2.2279 Thank you, Anthony Laatz Network Administrator – Answer Center America From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 09:31 To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives And what does SA show as reason for the down? And what exact version/build of SA are you using? dirk From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Laatz, Anthony Sent: Tuesday, December 08, 2009 3:56 PM To: Servers Alive Discussion List Subject: [SA-list] Application - False Positives I’ve noticed more recently that we are starting to get a lot of false positives when SA is checking to see if an application is running. We have SA checking every 2 minutes during the day and every 3 overnight and weekend. It was checking every minute on off hours but we had 12 hours of false positives flood us this past weekend. I have increased the timeout for the application check to 30 seconds, but it doesn’t seem to be enough. I also configured SA to not report an application down until two checks in a row fail. Does anyone have any ideas on how to reduce or eliminate the number of false positives? Thank you, Anthony Laatz | Network Administrator Answer Center America, Inc. | Phone: (800) 270-7030 | Private Fax: (866) 827-8802 Visit Our Website (http://www.goacanow.com/) | Visit Our Blog (http://blog.goacanow.com/) | Email Me (mailto:ala...@acanow.com) | Follow Us On Twitter (http://www.twitter.com/goacanow) | Fan Us On Facebook (http://www.facebook.com/pages/Answer-Center-America/106031356597) ________________________________ This e-mail may contain Answer Center America Company proprietary information intended for the sole use of the recipient(s). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
