Well for my case, a couple of the applications if they are closed out or stop responding our phone system throws up an alarm saying that particular application is offline. The alarms never pop off, and usually the next check it says the application is running again. My Boss gets the alerts too, so she asks me why she is getting a days worth of alerts if everything is running fine. I’m not an operator so I am not logged into the phone system so I do not see the alarms, nights and weekends I’m obviously not in the office to see the alarms, which is why I use servers alive.
Thank you, Anthony Laatz Network Administrator – Answer Center America From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Kevin Stone Sent: Tuesday, December 08, 2009 10:06 To: Servers Alive Discussion List Subject: Re: [SA-list] Application - False Positives How do you know it's a false positive? -Kevin On Tue, Dec 8, 2009 at 10:50 AM, Griffin, Jim <jgrif...@kepner-tregoe.com (mailto:jgrif...@kepner-tregoe.com)> wrote: That is my problem as well. Too many false positives. I’m running Windows Server 2000 Service Pack 4. Servers Alive version 6.1.2247. This alert is specifically for checking our company website (which is hosted externally). What other information do you need? You may have to walk me though getting what you need as I’m not really familiar with the product. Jim -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 10:31 AM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives And what does SA show as reason for the down? And what exact version/build of SA are you using? dirk From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Laatz, Anthony Sent: Tuesday, December 08, 2009 3:56 PM To: Servers Alive Discussion List Subject: [SA-list] Application - False Positives I’ve noticed more recently that we are starting to get a lot of false positives when SA is checking to see if an application is running. We have SA checking every 2 minutes during the day and every 3 overnight and weekend. It was checking every minute on off hours but we had 12 hours of false positives flood us this past weekend. I have increased the timeout for the application check to 30 seconds, but it doesn’t seem to be enough. I also configured SA to not report an application down until two checks in a row fail. Does anyone have any ideas on how to reduce or eliminate the number of false positives? Thank you, Anthony Laatz | Network Administrator Answer Center America, Inc. | Phone: (800) 270-7030 | Private Fax: (866) 827-8802 Visit Our Website (http://www.goacanow.com/) | Visit Our Blog (http://blog.goacanow.com/) | Email Me (mailto:ala...@acanow.com) | Follow Us On Twitter (http://www.twitter.com/goacanow) | Fan Us On Facebook (http://www.facebook.com/pages/Answer-Center-America/106031356597) ________________________________ This e-mail may contain Answer Center America Company proprietary information intended for the sole use of the recipient(s). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
