Jim, 

 

What kind of check are you doing?  In a previous life we had to use a specific 
text file as our check for a website, because with load-balancing and some 
other factors, the actual website often appeared to be down, even though it 
wasn’t.  When you build the pages on the fly, doing a get on the page 
might not always work as expected. 

 

We just did a get on a text file that was several layers down in the site,  and 
if successful, the site was up.  

 

Greg Weigold
Systems Administrator
Sleepmed, Inc
800-373-7326 x.434
978-536-6426 (fax) 

From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of 
Griffin, Jim
Sent: Tuesday, December 08, 2009 12:11 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Application - False Positives 

 

Because its reporting our website as being down when in fact its up. 

 
--------------------------------------------------------------------------------



From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of 
Kevin Stone
Sent: Tuesday, December 08, 2009 11:06 AM
To: Servers Alive Discussion List
Subject: Re: [SA-list] Application - False Positives 

 

How do you know it's a false positive?  

-Kevin 

On Tue, Dec 8, 2009 at 10:50 AM, Griffin, Jim <jgrif...@kepner-tregoe.com 
(mailto:jgrif...@kepner-tregoe.com)> wrote: 

That is my problem as well.  Too many false positives.  

 

I&#8217;m running Windows Server 2000 Service Pack 4.  Servers Alive version 
6.1.2247. 

 

This alert is specifically for checking our company website (which is hosted 
externally).  What other information do you need?  You may have to walk me 
though getting what you need as I&#8217;m not really familiar with the product. 

 

Jim 

 
--------------------------------------------------------------------------------



From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Dirk Bulinckx
Sent: Tuesday, December 08, 2009 10:31 AM 


To: Servers Alive Discussion List 

Subject: RE: [SA-list] Application - False Positives 


 

And what does SA show as reason for the down? 

And what exact version/build of SA are you using? 

 

 

dirk 

 

From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)] On Behalf Of Laatz, Anthony
Sent: Tuesday, December 08, 2009 3:56 PM
To: Servers Alive Discussion List
Subject: [SA-list] Application - False Positives 

 

I&#8217;ve noticed more recently that we are starting to get a lot of false 
positives when SA is checking to see if an application is running. We have SA 
checking every 2 minutes during the day and every 3 overnight and weekend. It 
was checking every minute on off hours but we had 12 hours of false positives 
flood us this past weekend. I have increased the timeout for the application 
check to 30 seconds, but it doesn&#8217;t seem to be enough. I also configured 
SA to not report an application down until two checks in a row fail.  Does 
anyone have any ideas on how to reduce or eliminate the number of false 
positives? 

 

Thank you, 

 

Anthony Laatz | Network Administrator 

Answer Center America, Inc. | Phone: (800) 270-7030 | Private Fax: (866) 
827-8802 

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