Mid-Tier 7.1p2 HTTP Error 400

[Masha Bench]

 Greetings All,
System specs for starters:
ARS7.1p2 Windows 2003 32 bit
Database Oracle 10g
Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

Installation went just fine, except Apache would not start because of the 
Tomcat connector. The native Remedy installs the connector for 32 bit machine 
when 64 is needed. So I reloaded the connector and Apache restarted just fine. 
Apache serves up pages as it should, but when I go to 
http:///arsys/shared/login.jsp
 I get HTTP Error 400... Am I missing something? Any help would be appreciated.

Thank you,
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]



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Re: Mid-Tier 7.1p2 HTTP Error 400

[J.T. Shyman]

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

 

Installation went just fine, except Apache would not start because of the
Tomcat connector. The native Remedy installs the connector for 32 bit
machine when 64 is needed. So I reloaded the connector and Apache restarted
just fine. Apache serves up pages as it should, but when I go to http://
<http://%3cserver%3e/arsys/shared/login.jsp> /arsys/shared/login.jsp
I get HTTP Error 400. Am I missing something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

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Re: Mid-Tier 7.1p2 HTTP Error 400

[Lammey, Peter A.]

>From what I have seen with the new Mid Tier 7.1 (vs Mid Tier 7.01 or earlier 
>versions) is that now when you are redirected to the login.jsp page it now 
>will include the path that the login page will take you.  Example is below:

http:///arsys/shared/login.jsp?/arsys/forms//Home+Page/

(example if you have ITSM 7.02 installed).


It may be giving you the error because it expects you to provide a ? and the 
path with /arsys/forms/ and the application server and form that you want to 
open.

In the past versions of Mid Tier, when a user would be redirected to the 
login.jsp page many of our users would bookmark the login.jsp page and when 
they accessed that bookmark then would log in and the Mid Tier couldnt take 
them anywhere so they would either relogin and call me in frustration or would 
click on a link then that would then take them to their Home Page.

This new method now used can prevent this from happening with users going 
forward.

Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761



From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

**
 Greetings All,
System specs for starters:
ARS7.1p2 Windows 2003 32 bit
Database Oracle 10g
Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

Installation went just fine, except Apache would not start because of the 
Tomcat connector. The native Remedy installs the connector for 32 bit machine 
when 64 is needed. So I reloaded the connector and Apache restarted just fine. 
Apache serves up pages as it should, but when I go to 
http:///arsys/shared/login.jsp<http://%3cserver%3e/arsys/shared/login.jsp>
 I get HTTP Error 400... Am I missing something? Any help would be appreciated.

Thank you,
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>



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Re: Mid-Tier 7.1p2 HTTP Error 400

[Masha Bench]

It is  and the same result.
:(
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

**
Tomcat may be running on port 8080
Try: http://:8080/arsys
--- J.T. Shyman


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 Greetings All,
System specs for starters:
ARS7.1p2 Windows 2003 32 bit
Database Oracle 10g
Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

Installation went just fine, except Apache would not start because of the 
Tomcat connector. The native Remedy installs the connector for 32 bit machine 
when 64 is needed. So I reloaded the connector and Apache restarted just fine. 
Apache serves up pages as it should, but when I go to 
http:///arsys/shared/login.jsp<http://%3cserver%3e/arsys/shared/login.jsp>
 I get HTTP Error 400... Am I missing something? Any help would be appreciated.

Thank you,
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>


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Re: Mid-Tier 7.1p2 HTTP Error 400

[Grooms, Frederick W]

Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400



It is  and the same result.

L

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64
bit

Installation went just fine, except Apache would not start because of
the Tomcat connector. The native Remedy installs the connector for 32
bit machine when 64 is needed. So I reloaded the connector and Apache
restarted just fine. Apache serves up pages as it should, but when I go
to http:///arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 


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Re: Mid-Tier 7.1p2 HTTP Error 400

[J.T. Shyman]

What about the base Tomcat page at http://:8080 ? Does that
work?

Also, can you run a netstat on the Mid-Tier server to ensure that something
is listening on the ports you expect?

This command would do the trick:

netstat -pan | grep 80

--- J.T. Shyman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 12:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

It is  and the same result.

:-(

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

** 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

 

Installation went just fine, except Apache would not start because of the
Tomcat connector. The native Remedy installs the connector for 32 bit
machine when 64 is needed. So I reloaded the connector and Apache restarted
just fine. Apache serves up pages as it should, but when I go to http://
<http://%3cserver%3e/arsys/shared/login.jsp> /arsys/shared/login.jsp
I get HTTP Error 400. Am I missing something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

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Re: Mid-Tier 7.1p2 HTTP Error 400

[strauss]

Mid-tier is 32-bit ONLY, so it will need the 32-bit tomcat and
connector.  I ran into this when testing with 64-bit IIS and
ServletExec, which also wants to run 64-bit on Win2K3 x64.  I had to
manually replace the 64-bit connector with the 32-bit version in order
for mid-tier to use it, per the BMC documentation.  I have since
eliminated that by using tomcat only for both app server and web server.

I'm not sure why you don't just use the tomcat web server and skip
apache to eliminate the connector, which just degrades performance - the
same way it does if you are on Windows and use IIS. 

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 10:58 AM
To: arslist@ARSLIST.ORG
        Subject: Mid-Tier 7.1p2 HTTP Error 400


** 
 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy
install) 64 bit

 

Installation went just fine, except Apache would not start
because of the Tomcat connector. The native Remedy installs the
connector for 32 bit machine when 64 is needed. So I reloaded the
connector and Apache restarted just fine. Apache serves up pages as it
should, but when I go to http:///arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
Answers Are" html___ 

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Re: Mid-Tier 7.1p2 HTTP Error 400

[J.T. Shyman]

Good point, Fred. If not it may be necessary to create a symlink in
/usr/share/tomcat/webapps called arsys that points to where the mid-tier
files were installed. Then a restart of tomcat may be needed.

 

--- J.T. Shyman

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

:-(

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

 

Installation went just fine, except Apache would not start because of the
Tomcat connector. The native Remedy installs the connector for 32 bit
machine when 64 is needed. So I reloaded the connector and Apache restarted
just fine. Apache serves up pages as it should, but when I go to
<http://%3cserver%3e/arsys/shared/login.jsp>
http:///arsys/shared/login.jsp I get HTTP Error 400. Am I missing
something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

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Re: Mid-Tier 7.1p2 HTTP Error 400

[Masha Bench]

I let Remedy install Tomcat where it wanted it, so I assume it is correct.

Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

**
Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys directory?


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400
It is  and the same result.
:(
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400


Tomcat may be running on port 8080
Try: http://:8080/arsys
--- J.T. Shyman

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 Greetings All,
System specs for starters:
ARS7.1p2 Windows 2003 32 bit
Database Oracle 10g
Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

Installation went just fine, except Apache would not start because of the 
Tomcat connector. The native Remedy installs the connector for 32 bit machine 
when 64 is needed. So I reloaded the connector and Apache restarted just fine. 
Apache serves up pages as it should, but when I go to 
http:///arsys/shared/login.jsp<http://%3cserver%3e/arsys/shared/login.jsp>
 I get HTTP Error 400... Am I missing something? Any help would be appreciated.

Thank you,
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>


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Re: Mid-Tier 7.1p2 HTTP Error 400

[strauss]

Mid-tier 7.1.00.001 and .002 both install tomcat incorrectly on Win2K3
x64 systems - in the \Program Files\ path rather than the correct
\Program Files (x86)\ path for 32-bit apps, and it is a "known defect"
so you can't assume that it will install it correctly on your OS,
either.  For other reasons related to patch 002, support finally had me
install the tomcat server manually, from a newer distribution - 5.5.26
rather than 5.5.17 - which also solved my SSL certificate problems.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/ 


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:55 AM
To: arslist@ARSLIST.ORG
        Subject: Re: Mid-Tier 7.1p2 HTTP Error 400


** 

I let Remedy install Tomcat where it wanted it, so I assume it
is correct.

 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

** 

Did you install the 7.1.0 p2 Mid-Tier into the
tomcat/webapps/arsys directory?

 



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

L

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
    Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy
install) 64 bit

 

Installation went just fine, except Apache would not start
because of the Tomcat connector. The native Remedy installs the
connector for 32 bit machine when 64 is needed. So I reloaded the
connector and Apache restarted just fine. Apache serves up pages as it
should, but when I go to http:///arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
Answers Are" html___ 

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Re: Mid-Tier 7.1p2 HTTP Error 400

[Grooms, Frederick W]

Actually I was talking about Mid-Tier into Tomcat, not where Tomcat was
installed.
 
I usually check the following
http://To see if Apache is listening (You
probably get the "Welcome to Apache" page)
http://:8080To see if Tomcat is listening (You
probably get the "Welcome to Tomcat" page)
 
If either of those do not work then you have to correct that problem
first.
 
I then try the Mid-Tier config page from Tomcat
http://:8080/arsys/shared/config/config.jsp
If that works I check it from Apache
http:///arsys/shared/config/config.jsp
 
If the Mid-Tier config page works under Tomcat but not under Apache then
there is some problem with the connector 
It is not configured in the Apache server.xml or possibly not
installed
 
You can also check the Tomcat startup logs (in tomcat/logs) the
catalina.out to see if it started the arsys properties
 
Fred




From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400



I let Remedy install Tomcat where it wanted it, so I assume it is
correct.

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

L

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64
bit

Installation went just fine, except Apache would not start because of
the Tomcat connector. The native Remedy installs the connector for 32
bit machine when 64 is needed. So I reloaded the connector and Apache
restarted just fine. Apache serves up pages as it should, but when I go
to http:///arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED]

 


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Re: Mid-Tier 7.1p2 HTTP Error 400

[Masha Bench]

Yep, I had just reinstalled the Tomcat (64 bit) manually, got that working 
properly without arsys deployed, and then installed Mid-Tier.
It turned out to be a slew of problems... 32bit Remedy-Tomcat install and on my 
side I was running out of space on /usr...

After manual reinstall of the correct Tomcat, it is working like it should.

Thank you everyone!

Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]


-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of strauss
Sent: Tuesday, April 01, 2008 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

Mid-tier 7.1.00.001 and .002 both install tomcat incorrectly on Win2K3
x64 systems - in the \Program Files\ path rather than the correct
\Program Files (x86)\ path for 32-bit apps, and it is a "known defect"
so you can't assume that it will install it correctly on your OS,
either.  For other reasons related to patch 002, support finally had me
install the tomcat server manually, from a newer distribution - 5.5.26
rather than 5.5.17 - which also solved my SSL certificate problems.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:55 AM
To: arslist@ARSLIST.ORG
        Subject: Re: Mid-Tier 7.1p2 HTTP Error 400


**

I let Remedy install Tomcat where it wanted it, so I assume it
is correct.



Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400



**

Did you install the 7.1.0 p2 Mid-Tier into the
tomcat/webapps/arsys directory?





From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

L

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
    Subject: Re: Mid-Tier 7.1p2 HTTP Error 400





Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman



From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
    Subject: Mid-Tier 7.1p2 HTTP Error 400



 Greetings All,

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy
install) 64 bit



Installation went just fine, except Apache would not start
because of the Tomcat connector. The native Remedy installs the
connector for 32 bit machine when 64 is needed. So I reloaded the
connector and Apache restarted just fine. Apache serves up pages as it
should, but when I go to http:///arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp>  I get HTTP Error 400... Am
I missing something? Any help would be appreciated.



Thank you,

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>



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Re: Mid-Tier 7.1p2 HTTP Error 400 (UNCLASSIFIED)

[Gray, Danny T MAJ RET USA]

Classification:  UNCLASSIFIED 
Caveats: NONE
 
Does http://arsys/shared/config/config.jsp display correctly?

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 12:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

I let Remedy install Tomcat where it wanted it, so I assume it is correct.

 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

** 

Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

It is  and the same result.

:-(

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400

 

 

Tomcat may be running on port 8080

Try: http://:8080/arsys

--- J.T. Shyman

  _  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier 7.1p2 HTTP Error 400

 

 Greetings All, 

System specs for starters:

ARS7.1p2 Windows 2003 32 bit

Database Oracle 10g

Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64 bit

 

Installation went just fine, except Apache would not start because of the
Tomcat connector. The native Remedy installs the connector for 32 bit
machine when 64 is needed. So I reloaded the connector and Apache restarted
just fine. Apache serves up pages as it should, but when I go to http://
<http://%3cserver%3e/arsys/shared/login.jsp> /arsys/shared/login.jsp
I get HTTP Error 400. Am I missing something? Any help would be appreciated.

 

Thank you, 

Masha Bench

Solutions Engineer

Office of Information Technology, BYU

801-422-3323

801-372-6221

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

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html___ 

 
Classification:  UNCLASSIFIED 
Caveats: NONE
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