Group Mailboxes
We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Group Mailboxes
How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX To: MS-Exchange Admin Issues Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. -- From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James **Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
I believe that this is a transport rule they are talking about. If you are using Outlook rules, I believe that forwarding messages and sending to other users (other than sender) cant be done without Outlook open. -troy From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETXmailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT... ADD RULE... Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
It's not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT... ADD RULE... Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
Yes, but you're still forwarding (or copying) the message. You almost might as well have sent it to the distribution list to begin with. It would be nice if rules contained a way to send a notification. From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes It's not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT... ADD RULE... Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
Yeah, but you are not having to mess with permissions and setup for mailbox for multiple folks using one mailbox. If you have one guy leave, and another take their place, just make them a member of the DL, then they just go to the PF and administer it, no special setup or training involved. Just much easier for all. Nikki From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Yes, but you're still forwarding (or copying) the message. You almost might as well have sent it to the distribution list to begin with. It would be nice if rules contained a way to send a notification. From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes It's not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT... ADD RULE... Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
If it's important... buy it. http://www.artfulbits.com/Products/PublicFolderWatcher.aspx http://www.mapinotify.com/ Disclaimers: Haven't used, haven't bought. Easily found w/Google. May be possible to script a similar solution. Carl From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 2:02 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Yes, but you're still forwarding (or copying) the message. You almost might as well have sent it to the distribution list to begin with. It would be nice if rules contained a way to send a notification. _ From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Its not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT ADD RULE Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Thats pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other Users Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group thats monitor that mailbox when new mail arrives. _ From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Group Mailboxes
From the first link - Why do my company need it LOL! From: Carl Houseman [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 1:30 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes If it's important... buy it. http://www.artfulbits.com/Products/PublicFolderWatcher.aspx http://www.mapinotify.com/ Disclaimers: Haven't used, haven't bought. Easily found w/Google. May be possible to script a similar solution. Carl From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 2:02 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Yes, but you're still forwarding (or copying) the message. You almost might as well have sent it to the distribution list to begin with. It would be nice if rules contained a way to send a notification. From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes It's not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT... ADD RULE... Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Group Mailboxes
We have a large number of resource mailboxes. Each resource mailbox gets a security group with the same name and MCL_ tacked in front. The mcl_mailbox group gets the permissions needed on the mailbox. Each resource mailbox gets two owners in the notes section and once a year we contact the owners to validate the mailbox is still needed and they are the correct business contact to manage the resource. They also get a list of currently authorized members and can true it up. Individuals are never given rights to the mailbox directly, it's all through dedicated security groups. Steven Peck http://www.blkmtn.org On Wed, Jun 11, 2008 at 11:22 AM, Nikki Peterson - OETX [EMAIL PROTECTED] wrote: Yeah, but you are not having to mess with permissions and setup for mailbox for multiple folks using one mailbox. If you have one guy leave, and another take their place, just make them a member of the DL, then they just go to the PF and administer it, no special setup or training involved. Just much easier for all. Nikki From: Maglinger, Paul [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Yes, but you're still forwarding (or copying) the message. You almost might as well have sent it to the distribution list to begin with. It would be nice if rules contained a way to send a notification. From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes It's not an ALERT (per sé) but it does let your folks know something came into the PF. Pretty easy to implement without a lot of hastle. Nikki From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:43 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes Right click on the public folder Select Properties Select the ADMINISTRATION tab Click FOLDER ASSISTANT… ADD RULE… Then just Forward them to the group (in whatever format works best) Nikki From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:35 AM To: MS-Exchange Admin Issues Subject: Re: Group Mailboxes How would I setup such a rule using Exchange 2003? I don't see the option to notify a group in the folder assistant. James - Original Message - From: Nikki Peterson - OETX To: MS-Exchange Admin Issues Sent: Wednesday, June 11, 2008 10:21 AM Subject: RE: Group Mailboxes I would use an email-enabled public folder with an administrative rule that alerts the group to incoming. Nikki From: Campbell, Rob [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 6:51 AM To: MS-Exchange Admin Issues Subject: RE: Group Mailboxes That's pretty much the way we handle that kind of situation. You can either add the mailbox to their profile so it stays open all the time, or they can use Open Other User's Folder to do it on an ad-hoc basis. We have seen issues if you start getting too many people having the same mailbox open concurrently. Depending on circumstances, you can also set a server-side rule that will send a notification email to the group that's monitor that mailbox when new mail arrives. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 8:45 AM To: MS-Exchange Admin Issues Subject: Group Mailboxes We need to have an email address that patients can send an email to, that will be checked by certain staff on a rotating schedule. I was wondering what the best way to do this was. I was thinking about creating a user account with a mailbox and giving certain users permission to access it and have it opened with their Outlook all the time and they can monitor the mailbox when it their turn to do so. I would like to hear how some of you would do this. One things as well, I believe the staff are all members of the same AD security group, if that helps me in any way. James ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
