Re: Offtopic: Questionnaire about documentation
Users don't want to read the manual, let alone read and complete a questionnaire. My advice is to keep it short. Enclose a self-addresses post card with one or two questions and an area where to write any comments that they have on the manual, including errors and things that were insufficiently explained. -- Regards, Shmuel Wolfson 052-763-7133 Andersen, Verner Engell VEA wrote: Hi I am going to send out a questionnaire to our customers about documentation. I am interested in good advice, maybe a template or a sample questionnaire. I am interested in knowing whether customers prefer online help or the paper manual, whether they need translated screen shots or they can live English ones in all the translated versions of the manual, whether they prefer task-orietend help or are happy with the screen based context-sensitive help, whether there is something they can do without. Also these questions should be phrased so that we get the customers' real opinion. Should the questionare be a mjultiple choice, and all the questions be phrased so that you can select between the same choices for the whole questionnaire? Please reply off list. Med venlig hilsen - Best regards Verner Andersen Technical Writer Radiometer Medical ApS Phone +45 3827 3612 Fax +45 3827 2727 [EMAIL PROTECTED] Radiometer Medical ApS Akandevej 21 2700 Bronshoj Denmark Phone: +45 38 27 38 27 CVR: 27 50 91 85 Please be advised that this email may contain confidential information. If you are not the intended recipient, please do not read, copy or re-transmit this email. If you have received this email in error, please notify us by email by replying to the sender and by telephone (call us collect at +1 202-828-0850) and delete this message and any attachments. Thank you in advance for your cooperation and assistance. In addition, Danaher and its subsidiaries disclaim that the content of this email constitutes an offer to enter into, or the acceptance of, any contract or agreement or any amendment thereto; provided that the foregoing disclaimer does not invalidate the binding effect of any digital or other electronic reproduction of a manual signature that is included in any attachment to this email. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Offtopic: Questionnaire about documentation
Art Campbell wrote (in part): For each question, I'd ask them to specify a number in the range 1-5 from Strongly Agree to Strongly Disagree. Also, I'd include an option for them tell you that they don't care or the question doesn't apply. One piece of advice I once learned from a professional survey designer was to always present an even number of choices so that there is no middle (niether agree nor disagree) response option. This approach forces the responder to always indicate *some* preference unless they choose the no response option. -Fred Ridder ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Offtopic: Questionnaire about documentation
For each question, I'd ask them to specify a number in the range 1-5 from Strongly Agree to Strongly Disagree. Also, I'd include an option for them tell you that they don't care or the question doesn't apply. And finally, one of the most important parts of preparing a survey or questionaire is testing it on half a dozen people, ideally customers, before you send it out. After they fill it our and you talk with them a bit, you'll find out quite a bit about how you should rephrase questions and what else you should be asking. If I were you, I'd use a free/cheap survey web site to run it, so it's quick and easy for the people to fill out and painless for you to interpret. surveymonkey.com is popular in the states. Finally, be aware that your survey isn't going to give you an accurate read on what customers want... it's going to survey customers that have both the time and interest to respond which is still worth doing. Art Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Tue, Nov 25, 2008 at 9:32 AM, Andersen, Verner Engell VEA [EMAIL PROTECTED] wrote: Hi I am going to send out a questionnaire to our customers about documentation. I am interested in good advice, maybe a template or a sample questionnaire. I am interested in knowing whether customers prefer online help or the paper manual, whether they need translated screen shots or they can live English ones in all the translated versions of the manual, whether they prefer task-orietend help or are happy with the screen based context-sensitive help, whether there is something they can do without. Also these questions should be phrased so that we get the customers' real opinion. Should the questionare be a mjultiple choice, and all the questions be phrased so that you can select between the same choices for the whole questionnaire? Please reply off list. Med venlig hilsen - Best regards Verner Andersen Technical Writer Radiometer Medical ApS Phone +45 3827 3612 Fax +45 3827 2727 [EMAIL PROTECTED] Radiometer Medical ApS Akandevej 21 2700 Bronshoj Denmark Phone: +45 38 27 38 27 CVR: 27 50 91 85 Please be advised that this email may contain confidential information. If you are not the intended recipient, please do not read, copy or re-transmit this email. If you have received this email in error, please notify us by email by replying to the sender and by telephone (call us collect at +1 202-828-0850) and delete this message and any attachments. Thank you in advance for your cooperation and assistance. In addition, Danaher and its subsidiaries disclaim that the content of this email constitutes an offer to enter into, or the acceptance of, any contract or agreement or any amendment thereto; provided that the foregoing disclaimer does not invalidate the binding effect of any digital or other electronic reproduction of a manual signature that is included in any attachment to this email. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Globally Replace Tag Directories?
Hi, folks. The large, many-chaptered document I am working on is the product of several past writers' work. The Paragraph and Character tag directories are full of tags that are not used in this doc. I'd love to clean them all up at once. I know I can set up one chapter with just the tags I need. Then I can go into each chapter, manually delete all tags, and save the chapter. From the Book file, I can then import all tags from my one good chapter into all the other chapters. But . . . I don't want to! Too much work! If I just import the good tags into the existing chapters, they'll be added to the existing tags. Not a solution. Is there a way to replicate my good tags in all the other chapters, globally? Thankee again, in advance again. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
Allison, There is also Clean Import, a part of EZVars. You can get it at http://www.electropubs.com/ez_ezvars.html. --- On Wed, 11/26/08, Art Campbell [EMAIL PROTECTED] wrote: From: Art Campbell [EMAIL PROTECTED] Subject: Re: Globally Replace Tag Directories? To: Nancy Allison [EMAIL PROTECTED] Cc: Framers [EMAIL PROTECTED] Date: Wednesday, November 26, 2008, 9:20 AM The CleanImport plugin from Electropubs. I believe there's also a Framescript kicking around that will purge the catalogs so that you can do a Import Formats and bring in just what you need. Art Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison [EMAIL PROTECTED] wrote: Hi, folks. The large, many-chaptered document I am working on is the product of several past writers' work. The Paragraph and Character tag directories are full of tags that are not used in this doc. I'd love to clean them all up at once. I know I can set up one chapter with just the tags I need. Then I can go into each chapter, manually delete all tags, and save the chapter. From the Book file, I can then import all tags from my one good chapter into all the other chapters. But . . . I don't want to! Too much work! If I just import the good tags into the existing chapters, they'll be added to the existing tags. Not a solution. Is there a way to replicate my good tags in all the other chapters, globally? Thankee again, in advance again. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Offtopic: Questionnaire about documentation
Hi, I agree! When I added such a post card to a manual, I didn't get any response. Even when we combined this with a raffle. Years ago in a previous company I had the same question. I sent an e-mail to key customers/users and called them all. Best regards Winfried -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Shmuel Wolfson Sent: Wednesday, November 26, 2008 11:39 AM To: Andersen, Verner Engell VEA; Framers Subject: Re: Offtopic: Questionnaire about documentation Users don't want to read the manual, let alone read and complete a questionnaire. My advice is to keep it short. Enclose a self-addresses post card with one or two questions and an area where to write any comments that they have on the manual, including errors and things that were insufficiently explained. -- Regards, Shmuel Wolfson 052-763-7133 Andersen, Verner Engell VEA wrote: Hi I am going to send out a questionnaire to our customers about documentation. I am interested in good advice, maybe a template or a sample questionnaire. I am interested in knowing whether customers prefer online help or the paper manual, whether they need translated screen shots or they can live English ones in all the translated versions of the manual, whether they prefer task-orietend help or are happy with the screen based context-sensitive help, whether there is something they can do without. Also these questions should be phrased so that we get the customers' real opinion. Should the questionare be a mjultiple choice, and all the questions be phrased so that you can select between the same choices for the whole questionnaire? Please reply off list. Med venlig hilsen - Best regards Verner Andersen Technical Writer Radiometer Medical ApS Phone +45 3827 3612 Fax +45 3827 2727 [EMAIL PROTECTED] Radiometer Medical ApS Akandevej 21 2700 Bronshoj Denmark Phone: +45 38 27 38 27 CVR: 27 50 91 85 Please be advised that this email may contain confidential information. If you are not the intended recipient, please do not read, copy or re-transmit this email. If you have received this email in error, please notify us by email by replying to the sender and by telephone (call us collect at +1 202-828-0850) and delete this message and any attachments. Thank you in advance for your cooperation and assistance. In addition, Danaher and its subsidiaries disclaim that the content of this email constitutes an offer to enter into, or the acceptance of, any contract or agreement or any amendment thereto; provided that the foregoing disclaimer does not invalidate the binding effect of any digital or other electronic reproduction of a manual signature that is included in any attachment to this email. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
Nancy Allison wrote: I know I can set up one chapter with just the tags I need. Then I can go into each chapter, manually delete all tags, and save the chapter. From the Book file, I can then import all tags from my one good chapter into all the other chapters. But . . . I don't want to! Too much work! And you shouldn't have to! In addition to the Clean Import plugin already mentioned, check out Paragraph Tools from Silicon Prairie Software (www.siliconprairiesoftware.com/Products.html). Even though there's some overlap in functionality, I recommend getting both (plus other Electropubs and Silicon Prairie plugins). These tools are so inexpensive, you'll recoup the investment in time saved the first day or two that you use them. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
Aie! OK, I got Clean Import, installed, and ran it on one test file in my book. It worked as advertised. However, Frame then crashed. Figured it was a glitch. Repeated procedure with a second test file. Frame crashed again. The error message is still up. It says: Adobe Framemaker: FrameMaker.exe - Application Error The instruction at 0x00341469 referenced memory at 0x. The meory could not be read. Click, OK to terminate the program. Any idea what is going on? Frame has been completely stable until now. I am running XP with SP2. For the purpose of updating all my tags, I'll run the darn thing once more on all my remaining files . . . but this crashing business is for the birds. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison [EMAIL PROTECTED] wrote: Aie! OK, I got Clean Import, installed, and ran it on one test file in my book. It worked as advertised. However, Frame then crashed. Figured it was a glitch. Repeated procedure with a second test file. Frame crashed again. The error message is still up. It says: Adobe Framemaker: FrameMaker.exe - Application Error The instruction at 0x00341469 referenced memory at 0x. The meory could not be read. Click, OK to terminate the program. Any idea what is going on? Frame has been completely stable until now. I am running XP with SP2. For the purpose of updating all my tags, I'll run the darn thing once more on all my remaining files . . . but this crashing business is for the birds. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. -- Lin Sims ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
I'm using XP-SP2 Clean Import 3.1 Frame 7.1p116 No issues. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nancy Allison Sent: Wednesday, November 26, 2008 10:44 AM To: Lin Sims Cc: Framers Subject: Re: Globally Replace Tag Directories? Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/jim.pinkham%40voith. com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
Nancy Allison wrote: Aie! OK, I got Clean Import, installed, and ran it on one test file in my book. It worked as advertised. However, Frame then crashed. Did you get the right version for your FM version? I used Clean Import v2 with FM6 for a long time with no problems. Now I'm using v3 with FM7.2, and I've only encountered two issues: -- FM may crash if the document you're importing from is also one of the destination documents (e.g., if you select all the files in a book and then run Clean Import using one of the files in that book as the source). -- Using Clean Import for color definitions sometimes messes them up. On a couple of occasions, I've seen a defined gray used for table titles become solid black, so now I always deselect color definitions and import those using the native FM function. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
In my experience, if you select all options when doing Clean Import (especially if you are trying to update a whole book at once), then Frame may crash. Better to do so in steps and then it works very well. However, CleanImport only replaces catalogs. You still need to map old formats to new ones. Paragraph Tools and Character Tools are very good for this. Regards, Micheal O'Laoghaire Comverse Inc. Cambridge, MA. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lin Sims Sent: Wednesday, November 26, 2008 11:22 AM To: Nancy Allison Cc: Framers Subject: Re: Globally Replace Tag Directories? Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison [EMAIL PROTECTED] wrote: Aie! OK, I got Clean Import, installed, and ran it on one test file in my book. It worked as advertised. However, Frame then crashed. Figured it was a glitch. Repeated procedure with a second test file. Frame crashed again. The error message is still up. It says: Adobe Framemaker: FrameMaker.exe - Application Error The instruction at 0x00341469 referenced memory at 0x. The meory could not be read. Click, OK to terminate the program. Any idea what is going on? Frame has been completely stable until now. I am running XP with SP2. For the purpose of updating all my tags, I'll run the darn thing once more on all my remaining files . . . but this crashing business is for the birds. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.co m Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. -- Lin Sims ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/micheal.olaoghaire%4 0comverse.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
Nancy, Your version patch is way out of date. Last released patch for 7.1 is 116 http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=2715fileID=2549 Art P.S. No problems running CleanImport on 7.1 with the patch. Or 7.2, or 8.x. Art Art Campbell [EMAIL PROTECTED] ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison [EMAIL PROTECTED] wrote: Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Globally Replace Tag Directories?
On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison [EMAIL PROTECTED] wrote: Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) All I can think is that there was a hiccup in the download and there might be a corruption. I'd try reinstalling it first, and possibly rebooting Windows. Otherwise, I don't know. Wish I could be more helpful. :( -- Lin Sims ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
I don't know if this is really the case, but 7.1b023 sounds like a very old release of Frame, not a production release. Is there any way you can upgrade to at least the 7.1p116 version, or the last 7.1p158 version? Check at http://www.adobe.com/support/downloads/product.jsp?product=22platform=W indows for available updates. On Wednesday, November 26, 2008 11:49, Pinkham, Jim wrote: | I'm using XP-SP2 | Clean Import 3.1 | Frame 7.1p116 | | No issues. | | -Original Message- | From: Nancy Allison | Sent: Wednesday, November 26, 2008 10:44 AM | To: Lin Sims | Cc: Framers | Subject: Re: Globally Replace Tag Directories? | | | Frame 7.1b023 | | Windows XP SP2 | | Clean Import 3.02 (the newest version) | | On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: | | Which version of Frame and which version of Clean Import? I've | been using Frame 8.277 with Clean Import 3.02 with no issues. | I'm also on Windows XP, but with SP3. - Lester --- Lester C. Smalley Email: lsmalley AT infocon DOT com Information Consultants, Inc. Phone: 302-239-2942 FAX: 302-239-1712 Yorklyn, DE 19736 Web: www.infocon.com --- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
mea culpa - Art is right; the last 7.1 update is p116, I confused the 7.2 update p158. On Wednesday, November 26, 2008 12:09, I wrote: | I don't know if this is really the case, but 7.1b023 sounds like a | very old release of Frame, not a production release. Is there any way | you can upgrade to at least the 7.1p116 version, or the last 7.1p158 | version? | | Check at | http://www.adobe.com/support/downloads/product.jsp?product=22platform=W indows | for available updates. - Lester --- Lester C. Smalley Email: lsmalley AT infocon DOT com Information Consultants, Inc. Phone: 302-239-2942 FAX: 302-239-1712 Yorklyn, DE 19736 Web: www.infocon.com --- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Globally Replace Tag Directories?
Thanks, everyone. Sounds like the Frame patch is the way to go. --Nancy ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Table footnote numbering
Hi all, How I can start footnote numbering for a single table for any other value than 1/a? Of course the ideal would be to be able to have different footnote numbering styles for individual tables :( Cheers Alan ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Table footnote numbering
Alan Litchfield wrote: How I can start footnote numbering for a single table for any other value than 1/a? For one table, but not others? I don't think you can do that with real footnotes. You can specify custom numbering -- go to Format Document Numbering Table Footnote and set Format to Custom. In the Custom Numbering dialog, enter the sequence of letters/numbers/symbols you want to use (in order of use). But table footnote numbering always starts over with each table, and each table's footnotes will use that same sequence. You can probably fake it using superscripted hypertext links to pgfs in a borderless straddled cell at the bottom of the table. But it would be a manual and fussy task. I'd rethink the idea if I were you -- but then, I'm particularly averse to manual and fussy. ;-) Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Table footnote numbering
Thanks Richard, Combs, Richard wrote: How I can start footnote numbering for a single table for any other value than 1/a? For one table, but not others? I don't think you can do that with real footnotes. Hmm what I thought :( You can specify custom numbering -- go to Format Document Numbering Table Footnote and set Format to Custom. In the Custom Numbering dialog, enter the sequence of letters/numbers/symbols you want to use (in order of use). This I know :) You can probably fake it using superscripted hypertext links to pgfs in a borderless straddled cell at the bottom of the table. But it would be a manual and fussy task. I'd rethink the idea if I were you -- but then, I'm particularly averse to manual and fussy. ;-) Me too ;) It's just that I have two tables on one page (both tables span pages, the first starts on the previous page and the second finishes on the succeeding page). Both tables have footnotes and so both have the same sequence of letters. This may be a source of confusion for some readers because the letter a for the first footnote in the first table is on the previous page and the footnote is on the current page, but the first footnote in the second table appears on the succeeding page but its letter a is on the current page. Therefore you have a table footnote on the current page and a letter a too, but they relate to different footnotes and tables. I know the footnote appears *above* the letter a, but one can never under-estimate the lack of comprehension of some readers. So I wanted to start the second table where the first table's footnote numbering left off. Sheesh that's hard to describe clearly. So far this is the only instance, but the book will be over 1000 pages before it is done and there are tables on 75% of them. Looks like I'm going to have to live with it, again. Alan ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Table footnote numbering
Alan Litchfield wrote: It's just that I have two tables on one page (both tables span pages, the first starts on the previous page and the second finishes on the succeeding page). Both tables have footnotes and so both have the same sequence of letters. This may be a source of confusion for some readers because the letter a for the first footnote in the first table is on the previous page and the footnote is on the current page, but the first footnote in the second table appears on the succeeding page but its letter a is on the current page. Therefore you have a table footnote on the current page and a letter a too, but they relate to different footnotes and tables. I know the footnote appears *above* the letter a, but one can never under-estimate the lack of comprehension of some readers. I think you can justify living with it. Assuming these aren't the first tables with footnotes in this book, your readers will have had the opportunity to learn by previous examples that table footnotes always appear at the bottom of the table. If there is any intervening text between the two tables (even just a heading or table title), I think the chances of a normally functional human being getting confused are pretty close to nil. Trying to guard against the rare exception may lead you afoul of a corollary to Baker's Paradox: Any procedure that anticipates every possible misunderstanding will be incomprehensible to all users. -- Mark Baker IMHO, YMMV, etc. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Set file order in directory?
Hi Nancy, This would be a Windows specific issue rather than one relating to FrameMaker. You can change the default behaviour of file listings until you have finished the task by following these steps. 1. Right-click Start, click Explore, and then click drive C. 2. On the View menu, click Details. 3. Click the Modified column to sort items by date, press and hold down the CTRL key, and then quit Windows Explorer by clicking Close in the upper-right corner of the screen. 4. Release the CTRL key. 5. Restart your computer. Follow the same sequence of steps to reset the file listing sort order back to Name when the task is complete. HIH Alan Nancy Allison wrote: > > Hi, everyone. > > I am working on a large manual with many graphics that are imported by > reference. The graphics are organized in several directories, but even > so each directory contains many dozens of files. > > Every time I need to import a graphic, Framemaker initially presents the > graphics files to me in alphabetical order. > > It would be much, much more useful if every time I wanted to import the > graphics, they were listed by date, most recent date first. > > But, even after I reorder the graphics by date once, the next time I go > to import from that same directory, the files are again in alpha order. > > Is there a setting hidden somewhere in Frame that will let me tell it to > display files by date, when I open that directory? (I'd even settle for > it organizing ALL directories by date.) > > (I know I can copy the files I'm likely to use into a smaller directory, > work with them there, move them ultimately into the larger directory and > fix the broken links, but I'm trying to avoid this.) > > Thankee in advance. > ___ > > > You are currently subscribed to Framers as alan at alphabyte.co.nz. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/alan%40alphabyte.co.nz > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Alan Litchfield MBus (Hons), MNZCS AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz
Offtopic: Questionnaire about documentation
Users don't want to read the manual, let alone read and complete a questionnaire. My advice is to keep it short. Enclose a self-addresses post card with one or two questions and an area where to write any comments that they have on the manual, including errors and things that were insufficiently explained. -- Regards, Shmuel Wolfson 052-763-7133 Andersen, Verner Engell VEA wrote: > Hi > I am going to send out a questionnaire to our customers about > documentation. > > I am interested in good advice, maybe a template or a sample > questionnaire. > > I am interested in knowing whether customers prefer online help or the > paper manual, whether they need translated screen shots or they can live > English ones in all the translated versions of the manual, whether they > prefer task-orietend help or are happy with the screen based > context-sensitive help, whether there is something they can do without. > > Also these questions should be phrased so that we get the customers' > real opinion. Should the questionare be a mjultiple choice, and all the > questions be phrased so that you can select between the same choices for > the whole questionnaire? > > Please reply off list. > > > > Med venlig hilsen - Best regards > Verner Andersen > Technical Writer > > Radiometer Medical ApS > Phone +45 3827 3612 > Fax +45 3827 2727 > verner.andersen at radiometer.dk > > > > > Radiometer Medical ApS > Akandevej 21 > 2700 Bronshoj > Denmark > Phone: +45 38 27 38 27 > CVR: 27 50 91 85 > > > > Please be advised that this email may contain confidential information. > If you are not the intended recipient, please do not read, copy or > re-transmit this email. If you have received this email in error, > please notify us by email by replying to the sender and by telephone > (call us collect at +1 202-828-0850) and delete this message and any > attachments. Thank you in advance for your cooperation and assistance. > > In addition, Danaher and its subsidiaries disclaim that the content of > this email constitutes an offer to enter into, or the acceptance of, > any > contract or agreement or any amendment thereto; provided that the > foregoing disclaimer does not invalidate the binding effect of any > digital or other electronic reproduction of a manual signature that is > included in any attachment to this email. > ___ > > > You are currently subscribed to Framers as shmuelw1 at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > >
Offtopic: Questionnaire about documentation
Hi, I agree! When I added such a post card to a manual, I didn't get any response. Even when we combined this with a raffle. Years ago in a previous company I had the same question. I sent an e-mail to "key customers/users" and called them all. Best regards Winfried > -Original Message- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of > Shmuel Wolfson > Sent: Wednesday, November 26, 2008 11:39 AM > To: Andersen, Verner Engell VEA; Framers > Subject: Re: Offtopic: Questionnaire about documentation > > Users don't want to read the manual, let alone read and complete a > questionnaire. > > My advice is to keep it short. Enclose a self-addresses post > card with > one or two questions and an area where to write any comments > that they > have on the manual, including errors and things that were > insufficiently > explained. > > -- > Regards, > Shmuel Wolfson > 052-763-7133 > > > Andersen, Verner Engell VEA wrote: > > Hi > > I am going to send out a questionnaire to our customers about > > documentation. > > > > I am interested in good advice, maybe a template or a sample > > questionnaire. > > > > I am interested in knowing whether customers prefer online > help or the > > paper manual, whether they need translated screen shots or > they can live > > English ones in all the translated versions of the manual, > whether they > > prefer task-orietend help or are happy with the screen based > > context-sensitive help, whether there is something they can > do without. > > > > Also these questions should be phrased so that we get the customers' > > real opinion. Should the questionare be a mjultiple choice, > and all the > > questions be phrased so that you can select between the > same choices for > > the whole questionnaire? > > > > Please reply off list. > > > > > > > > Med venlig hilsen - Best regards > > Verner Andersen > > Technical Writer > > > > Radiometer Medical ApS > > Phone +45 3827 3612 > > Fax +45 3827 2727 > > verner.andersen at radiometer.dk > > > > > > > > > > Radiometer Medical ApS > > Akandevej 21 > > 2700 Bronshoj > > Denmark > > Phone: +45 38 27 38 27 > > CVR: 27 50 91 85 > > > > > > > > Please be advised that this email may contain confidential > information. > > If you are not the intended recipient, please do not read, copy or > > re-transmit this email. If you have received this email in error, > > please notify us by email by replying to the sender and by telephone > > (call us collect at +1 202-828-0850) and delete this message and any > > attachments. Thank you in advance for your cooperation and > assistance. > > > > In addition, Danaher and its subsidiaries disclaim that the > content of > > this email constitutes an offer to enter into, or the > acceptance of, > > any > > contract or agreement or any amendment thereto; provided that the > > foregoing disclaimer does not invalidate the binding effect of any > > digital or other electronic reproduction of a manual > signature that is > > included in any attachment to this email.
Offtopic: Questionnaire about documentation
For each question, I'd ask them to specify a number in the range 1-5 from "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them tell you that they don't care or the question doesn't apply. And finally, one of the most important parts of preparing a survey or questionaire is testing it on half a dozen people, ideally customers, before you send it out. After they fill it our and you talk with them a bit, you'll find out quite a bit about how you should rephrase questions and what else you should be asking. If I were you, I'd use a free/cheap survey web site to run it, so it's quick and easy for the people to fill out and painless for you to interpret. surveymonkey.com is popular in the states. Finally, be aware that your survey isn't going to give you an accurate read on what customers want... it's going to survey customers that have both the time and interest to respond which is still worth doing. Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Tue, Nov 25, 2008 at 9:32 AM, Andersen, Verner Engell VEA < verner.andersen at radiometer.dk> wrote: > Hi > I am going to send out a questionnaire to our customers about > documentation. > > I am interested in good advice, maybe a template or a sample > questionnaire. > > I am interested in knowing whether customers prefer online help or the > paper manual, whether they need translated screen shots or they can live > English ones in all the translated versions of the manual, whether they > prefer task-orietend help or are happy with the screen based > context-sensitive help, whether there is something they can do without. > > Also these questions should be phrased so that we get the customers' > real opinion. Should the questionare be a mjultiple choice, and all the > questions be phrased so that you can select between the same choices for > the whole questionnaire? > > Please reply off list. > > > > Med venlig hilsen - Best regards > Verner Andersen > Technical Writer > > Radiometer Medical ApS > Phone +45 3827 3612 > Fax +45 3827 2727 > verner.andersen at radiometer.dk > > > > > Radiometer Medical ApS > Akandevej 21 > 2700 Bronshoj > Denmark > Phone: +45 38 27 38 27 > CVR: 27 50 91 85 > > > > Please be advised that this email may contain confidential information. > If you are not the intended recipient, please do not read, copy or > re-transmit this email. If you have received this email in error, > please notify us by email by replying to the sender and by telephone > (call us collect at +1 202-828-0850) and delete this message and any > attachments. Thank you in advance for your cooperation and assistance. > > In addition, Danaher and its subsidiaries disclaim that the content of > this email constitutes an offer to enter into, or the acceptance of, > any > contract or agreement or any amendment thereto; provided that the > foregoing disclaimer does not invalidate the binding effect of any > digital or other electronic reproduction of a manual signature that is > included in any attachment to this email. > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Offtopic: Questionnaire about documentation
Art Campbell wrote (in part): > For each question, I'd ask them to specify a number in the range 1-5 from > "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them > tell you that they don't care or the question doesn't apply. One piece of advice I once learned from a professional survey designer was to always present an even number of choices so that there is no middle (niether agree nor disagree) response option. This approach forces the responder to always indicate *some* preference unless they choose the no response option. -Fred Ridder
Globally Replace Tag Directories?
Hi, folks. The large, many-chaptered document I am working on is the product of several past writers' work. The Paragraph and Character tag directories are full of tags that are not used in this doc. I'd love to clean them all up at once. I know I can set up one chapter with just the tags I need. Then I can go into each chapter, manually delete all tags, and save the chapter. From the Book file, I can then import all tags from my one good chapter into all the other chapters. But . . . I don't want to! Too much work! If I just import the good tags into the existing chapters, they'll be added to the existing tags. Not a solution. Is there a way to replicate my good tags in all the other chapters, globally? Thankee again, in advance again.
Globally Replace Tag Directories?
The CleanImport plugin from Electropubs. I believe there's also a Framescript kicking around that will purge the catalogs so that you can do a Import > Formats and bring in just what you need. Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison wrote: > > Hi, folks. The large, many-chaptered document I am working on is the > product of several past writers' work. The Paragraph and Character tag > directories are full of tags that are not used in this doc. I'd love to > clean them all up at once. > > I know I can set up one chapter with just the tags I need. Then I can go > into each chapter, manually delete all tags, and save the chapter. From > the Book file, I can then import all tags from my one good chapter into > all the other chapters. > > But . . . I don't want to! Too much work! > > If I just import the good tags into the existing chapters, they'll be > added to the existing tags. Not a solution. > > Is there a way to replicate my good tags in all the other chapters, > globally? > > Thankee again, in advance again. > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Globally Replace Tag Directories?
Allison, There is also Clean Import, a part of EZVars. ? You can get it at http://www.electropubs.com/ez_ezvars.html. --- On Wed, 11/26/08, Art Campbell wrote: From: Art CampbellSubject: Re: Globally Replace Tag Directories? To: "Nancy Allison" Cc: "Framers" Date: Wednesday, November 26, 2008, 9:20 AM The CleanImport plugin from Electropubs. I believe there's also a Framescript kicking around that will purge the catalogs so that you can do a Import > Formats and bring in just what you need. Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Nov 26, 2008 at 10:14 AM, Nancy Allison wrote: > > Hi, folks. The large, many-chaptered document I am working on is the > product of several past writers' work. The Paragraph and Character tag > directories are full of tags that are not used in this doc. I'd love to > clean them all up at once. > > I know I can set up one chapter with just the tags I need. Then I can go > into each chapter, manually delete all tags, and save the chapter. From > the Book file, I can then import all tags from my one good chapter into > all the other chapters. > > But . . . I don't want to! Too much work! > > If I just import the good tags into the existing chapters, they'll be > added to the existing tags. Not a solution. > > Is there a way to replicate my good tags in all the other chapters, > globally? > > Thankee again, in advance again. > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > ___ You are currently subscribed to Framers as dspreadb at yahoo.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dspreadb%40yahoo.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Globally Replace Tag Directories?
Nancy Allison wrote: > I know I can set up one chapter with just the tags I need. Then I can go > into each chapter, manually delete all tags, and save the chapter. From > the Book file, I can then import all tags from my one good chapter into > all the other chapters. > > But . . . I don't want to! Too much work! And you shouldn't have to! In addition to the Clean Import plugin already mentioned, check out Paragraph Tools from Silicon Prairie Software (www.siliconprairiesoftware.com/Products.html). Even though there's some overlap in functionality, I recommend getting both (plus other Electropubs and Silicon Prairie plugins). These tools are so inexpensive, you'll recoup the investment in time saved the first day or two that you use them. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --
Globally Replace Tag Directories?
On Wed, Nov 26, 2008 at 10:51 AM, Combs, Richard wrote: > In addition to the Clean Import plugin already mentioned, check out > Paragraph Tools from Silicon Prairie Software > (www.siliconprairiesoftware.com/Products.html). Even though there's some > overlap in functionality, I recommend getting both (plus other > Electropubs and Silicon Prairie plugins). > > These tools are so inexpensive, you'll recoup the investment in time > saved the first day or two that you use them. What he said. I use Clean Import frequently, and it saves a TON of grief. -- Lin Sims
Globally Replace Tag Directories?
Aie! OK, I got Clean Import, installed, and ran it on one test file in my book. It worked as advertised. However, Frame then crashed. Figured it was a glitch. Repeated procedure with a second test file. Frame crashed again. The error message is still up. It says: Adobe Framemaker: FrameMaker.exe - Application Error "The instruction at 0x00341469" referenced memory at "0x". The meory could not be "read". Click, OK to terminate the program. Any idea what is going on? Frame has been completely stable until now. I am running XP with SP2. For the purpose of updating all my tags, I'll run the darn thing once more on all my remaining files . . . but this crashing business is for the birds.
Globally Replace Tag Directories?
Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison wrote: > > Aie! > > OK, I got Clean Import, installed, and ran it on one test file in my > book. It worked as advertised. > > However, Frame then crashed. > > Figured it was a glitch. Repeated procedure with a second test file. > > Frame crashed again. The error message is still up. It says: > > Adobe Framemaker: FrameMaker.exe - Application Error > > "The instruction at 0x00341469" referenced memory at "0x". The > meory could not be "read". Click, OK to terminate the program. > > Any idea what is going on? Frame has been completely stable until now. > I am running XP with SP2. > > For the purpose of updating all my tags, I'll run the darn thing once > more on all my remaining files . . . but this crashing business is for > the birds. > ___ > > > You are currently subscribed to Framers as ljsims.ML at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Lin Sims
Globally Replace Tag Directories?
Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: > Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3.
Globally Replace Tag Directories?
I'm using XP-SP2 Clean Import 3.1 Frame 7.1p116 No issues. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nancy Allison Sent: Wednesday, November 26, 2008 10:44 AM To: Lin Sims Cc: Framers Subject: Re: Globally Replace Tag Directories? Frame 7.1b023 Windows XP SP2 Clean Import 3.02 (the newest version) On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: > Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. ___ You are currently subscribed to Framers as jim.pinkham at voith.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jim.pinkham%40voith. com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Globally Replace Tag Directories?
Nancy Allison wrote: > Aie! > > OK, I got Clean Import, installed, and ran it on one test file in my > book. It worked as advertised. > > However, Frame then crashed. Did you get the right version for your FM version? I used Clean Import v2 with FM6 for a long time with no problems. Now I'm using v3 with FM7.2, and I've only encountered two issues: -- FM may crash if the document you're importing from is also one of the destination documents (e.g., if you select all the files in a book and then run Clean Import using one of the files in that book as the source). -- Using Clean Import for color definitions sometimes messes them up. On a couple of occasions, I've seen a defined gray used for table titles become solid black, so now I always deselect color definitions and import those using the native FM function. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --
Globally Replace Tag Directories?
In my experience, if you select all options when doing Clean Import (especially if you are trying to update a whole book at once), then Frame may crash. Better to do so in steps and then it works very well. However, CleanImport only replaces catalogs. You still need to map old formats to new ones. Paragraph Tools and Character Tools are very good for this. Regards, Micheal O'Laoghaire Comverse Inc. Cambridge, MA. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims Sent: Wednesday, November 26, 2008 11:22 AM To: Nancy Allison Cc: Framers Subject: Re: Globally Replace Tag Directories? Which version of Frame and which version of Clean Import? I've been using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on Windows XP, but with SP3. On Wed, Nov 26, 2008 at 11:16 AM, Nancy Allison wrote: > > Aie! > > OK, I got Clean Import, installed, and ran it on one test file in my > book. It worked as advertised. > > However, Frame then crashed. > > Figured it was a glitch. Repeated procedure with a second test file. > > Frame crashed again. The error message is still up. It says: > > Adobe Framemaker: FrameMaker.exe - Application Error > > "The instruction at 0x00341469" referenced memory at "0x". The > meory could not be "read". Click, OK to terminate the program. > > Any idea what is going on? Frame has been completely stable until now. > I am running XP with SP2. > > For the purpose of updating all my tags, I'll run the darn thing once > more on all my remaining files . . . but this crashing business is for > the birds. > ___ > > > You are currently subscribed to Framers as ljsims.ML at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.co m > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Lin Sims ___ You are currently subscribed to Framers as Micheal.OLaoghaire at comverse.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/micheal.olaoghaire%4 0comverse.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Globally Replace Tag Directories?
Nancy, Your version patch is way out of date. Last released patch for 7.1 is 116 http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=2715=2549 Art P.S. No problems running CleanImport on 7.1 with the patch. Or 7.2, or 8.x. Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison wrote: > > Frame 7.1b023 > > Windows XP SP2 > > Clean Import 3.02 (the newest version) > > On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: > > > Which version of Frame and which version of Clean Import? I've been > using Frame 8.277 with Clean Import 3.02 with no issues. I'm also on > Windows XP, but with SP3. > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
Globally Replace Tag Directories?
On Wed, Nov 26, 2008 at 11:44 AM, Nancy Allison wrote: > Frame 7.1b023 > Windows XP SP2 > Clean Import 3.02 (the newest version) All I can think is that there was a hiccup in the download and there might be a corruption. I'd try reinstalling it first, and possibly rebooting Windows. Otherwise, I don't know. Wish I could be more helpful. :( -- Lin Sims
Globally Replace Tag Directories?
I don't know if this is really the case, but 7.1b023 sounds like a very old release of Frame, not a production release. Is there any way you can "upgrade" to at least the 7.1p116 version, or the last 7.1p158 version? Check at http://www.adobe.com/support/downloads/product.jsp?product=22=W indows for available updates. On Wednesday, November 26, 2008 11:49, Pinkham, Jim wrote: | I'm using XP-SP2 | Clean Import 3.1 | Frame 7.1p116 | | No issues. | | -Original Message- | From: Nancy Allison | Sent: Wednesday, November 26, 2008 10:44 AM | To: Lin Sims | Cc: Framers | Subject: Re: Globally Replace Tag Directories? | | | Frame 7.1b023 | | Windows XP SP2 | | Clean Import 3.02 (the newest version) | | On Wed, Nov 26, 2008 at 11:21 AM, Lin Sims wrote: | | > Which version of Frame and which version of Clean Import? I've | > been using Frame 8.277 with Clean Import 3.02 with no issues. | > I'm also on Windows XP, but with SP3. - Lester --- Lester C. Smalley Email: lsmalley AT infocon DOT com Information Consultants, Inc. Phone: 302-239-2942 FAX: 302-239-1712 Yorklyn, DE 19736 Web: www.infocon.com ---
Globally Replace Tag Directories?
mea culpa - Art is right; the last 7.1 update is p116, I confused the 7.2 update p158. On Wednesday, November 26, 2008 12:09, I wrote: | I don't know if this is really the case, but 7.1b023 sounds like a | very old release of Frame, not a production release. Is there any way | you can "upgrade" to at least the 7.1p116 version, or the last 7.1p158 | version? | | Check at | http://www.adobe.com/support/downloads/product.jsp?product=22=W indows | for available updates. - Lester --- Lester C. Smalley Email: lsmalley AT infocon DOT com Information Consultants, Inc. Phone: 302-239-2942 FAX: 302-239-1712 Yorklyn, DE 19736 Web: www.infocon.com ---
Globally Replace Tag Directories?
Thanks, everyone. Sounds like the Frame patch is the way to go. --Nancy
Table footnote numbering
Alan Litchfield wrote: > How I can start footnote numbering for a single table for any other value > than > 1/a? For one table, but not others? I don't think you can do that with real footnotes. You can specify custom numbering -- go to Format > Document > Numbering > Table Footnote and set Format to Custom. In the Custom Numbering dialog, enter the sequence of letters/numbers/symbols you want to use (in order of use). But table footnote numbering always starts over with each table, and each table's footnotes will use that same sequence. You can probably fake it using superscripted hypertext links to pgfs in a borderless straddled cell at the bottom of the table. But it would be a manual and fussy task. I'd rethink the idea if I were you -- but then, I'm particularly averse to manual and fussy. ;-) Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --
Table footnote numbering
Alan Litchfield wrote: > It's just that I have two tables on one page (both tables span pages, the > first starts on the previous page and the second finishes on the succeeding > page). Both tables have footnotes and so both have the same sequence of > letters. This may be a source of confusion for some readers because the > letter > "a" for the first footnote in the first table is on the previous page and > the > footnote is on the current page, but the first footnote in the second table > appears on the succeeding page but its letter "a" is on the current page. > > Therefore you have a table footnote on the current page and a letter "a" > too, > but they relate to different footnotes and tables. I know the footnote > appears > *above* the letter "a", but one can never under-estimate the lack of > comprehension of some readers. I think you can justify living with it. Assuming these aren't the first tables with footnotes in this book, your readers will have had the opportunity to learn by previous examples that table footnotes always appear at the bottom of the table. If there is any intervening text between the two tables (even just a heading or table title), I think the chances of a normally functional human being getting confused are pretty close to nil. Trying to guard against the rare exception may lead you afoul of a corollary to Baker's Paradox: "Any procedure that anticipates every possible misunderstanding will be incomprehensible to all users." -- Mark Baker IMHO, YMMV, etc. Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 --
Two rows of columns each with different shading?
Is it possible to have two headers rows in a Framemaker table each with a different shading? In word, I know that I can shade rows individually, then select them to say "repeat as heading rows", but is there a comparable ability in FM? Right now, when I am setting up a table, I say add a row to the header row, and I can select the first row and apply shading to it, but for some reason, I can't seem to individually select the second row in the heading row and apply a different shading. If I change the shading to the second row, then the first row's shading is changed to that of the second row. TIA, TVB Tammy Van Boening Curriculum Developer Charter University Charter Communications, Inc. tammy.vanboening at chartercom.com E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.
character tags affecting PDF bookmarks
I have an FM book with the normal TOC, LOT, LOF auto-generated files. I save the book as PDF. In the Bookmarks pane of the resulting PDF file, each line in the TOC, LOT, and LOF are active PDF hyperlinks and work as expected with one exception. If my Headings (used in TOC), TableTitle (LOT), or FigureTitle (LOF) paragraph tags in my source FM files have a character tag applied to it, only part of line in the PDF file remains an active hyperlink. It seems like the hyperlink works from the start of the line, only up to where the character tag is applied. For example, suppose I have a TableTitle tag with the text "Configuration Options." The entry in the auto-generated LOT would be: Table 1: Configuration Options . . . . . 2 With no character tag applied to this line, the entire line is an active hyperlink in the PDF file. If I apply a "red" character tag to the entire line in the source FM file, "Table 1: " remains an active hyperlink and is colored black, "Configuration Options . . 2" is red and is no longer an active hyperlink in the PDF file. (I assume "Table 1:" still works since it is uses autonumbering.) If I apply a "red" character tag to just the word Options, "Table 1: Configuration" is black and an active hyperlink, "Options . . 2" is red and not a hyperlink. If I generate a PDF file of just the chapter file (rather than a book-level PDF), applying a character tag to the TableTitle has no effect on the PDF bookmark (color or what works as a hyperlink). Can anyone explain this behavior? Why do character tags affect the PDF bookmarks only when the PDF is generated from the .book file, and not when I generate a PDF from the single file. I don't see anything in the PDF Options for controlling this I'm running FM8.0p277 on Windows XP. Thanks in advance for any input. -- Jeff Schweiner Hardware Engineering Writer Cray Inc. (715) 726-4801
Two-column layout and large graphics
If you haven't resolved this and it is similar to the sample attached we use the pagination tab and set it to keep with previous. The anchored frame is set to Below Current line. Hope this helps. "Mike Wickham" Sent by: framers-bounces at lists.frameusers.com 10/27/2008 09:32 PM To "Linda G. Gallagher" , "'Framer's List'" cc Subject Re: Two-column layout and large graphics > I'm not seeing a way to keep > the caption paragraph with the anchored frame as it moves to the top or > bottom of the page. Create a two-cell table format and use it for captioned graphics. Assign your graphic anchor paragraph format to the top cell and your caption paragraph format to the bottom cell. Insert the table wherever you want a graphic. Then import the graphic into the top cell and the type the caption text into the bottom cell. They'll move together. You can take it a step further with the Autotext plugin from Silicon Prairie Software. It lets you create a text block that would also include the empty paragraph that holds the two-cell table. You can pop it all in with a menu click, instead of creating the table anchor paragraph and inserting the table separately. Mike Wickham ___ You are currently subscribed to Framers as carole_johnson at raytheon.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/carole_johnson%40raytheon.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.