Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Simon Westlake 
We pass it on and do nothing else. Unless we get a subpoena, we simply 
inform the customer we received the complaint, that the action is 
against our policy and that they should contact the complainant if they 
have any questions.


We can't prove or disprove the complaint and have no desire to get into 
a legal or moral discussion with a customer about what they're doing.


On 8/14/2014 9:48 AM, Russ Van Vlack wrote:


WISPA Colleagues,

We are fighting the neverending battle of dealing with the IP-Echelon 
notices of copyright infringement and need a more firm policy in 
place.  Our acceptable use policy and account terms and conditions 
clearly state that these actions are illegal and/or against company 
policy, however we do not have a firm course of action in place in 
dealing with customers in violation.


Would anyone be willing to share what their company policy is in 
regards to these notices?  Especially, if you do anything further than 
passing the notice on to the customer?


Thanks.

--Russell Van Vlack



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*Powercode* - The smart choice in ISP billing and OSS
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E: si...@powercode.com
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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Hass, Douglas A. 
+1

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Simon Westlake
Sent: Thursday, August 14, 2014 9:53 AM
To: wireless@wispa.org
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?

We pass it on and do nothing else. Unless we get a subpoena, we simply inform 
the customer we received the complaint, that the action is against our policy 
and that they should contact the complainant if they have any questions.

We can't prove or disprove the complaint and have no desire to get into a legal 
or moral discussion with a customer about what they're doing.
On 8/14/2014 9:48 AM, Russ Van Vlack wrote:
WISPA Colleagues,

We are fighting the neverending battle of dealing with the IP-Echelon notices 
of copyright infringement and need a more firm policy in place.  Our acceptable 
use policy and account terms and conditions clearly state that these actions 
are illegal and/or against company policy, however we do not have a firm course 
of action in place in dealing with customers in violation.

Would anyone be willing to share what their company policy is in regards to 
these notices?  Especially, if you do anything further than passing the notice 
on to the customer?

Thanks.

--Russell Van Vlack





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Powercode - The smart choice in ISP billing and OSS
powercode.com<http://powercode.com>
P: 920-351-1010
E: si...@powercode.com<mailto:si...@powercode.com>
Doug Hass
Associate
312.786.6502

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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Blake Covarrubias 
We simply forward them to the customer.

We wrote an in-house application to assist with managing these notices. It 
automatically downloads the messages, correlates the IP to a customer, and 
forwards the emails to the customer through our ticketing system.

It comes in handy when we receive 200+ DMCA infringement notices in a single 
day.

--
Blake Covarrubias

On Aug 14, 2014, at 7:48 AM, Russ Van Vlack  wrote:

> WISPA Colleagues,
>  
> We are fighting the neverending battle of dealing with the IP-Echelon notices 
> of copyright infringement and need a more firm policy in place.  Our 
> acceptable use policy and account terms and conditions clearly state that 
> these actions are illegal and/or against company policy, however we do not 
> have a firm course of action in place in dealing with customers in violation.
>  
> Would anyone be willing to share what their company policy is in regards to 
> these notices?  Especially, if you do anything further than passing the 
> notice on to the customer?
>  
> Thanks.
>  
> --Russell Van Vlack
>  
> ___
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless

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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Roger Howard 
We should all report them as spammers to the blacklists :)


On Thu, Aug 14, 2014 at 12:52 PM, Blake Covarrubias 
wrote:

> We simply forward them to the customer.
>
> We wrote an in-house application to assist with managing these notices. It
> automatically downloads the messages, correlates the IP to a customer, and
> forwards the emails to the customer through our ticketing system.
>
> It comes in handy when we receive 200+ DMCA infringement notices in a
> single day.
>
> --
> Blake Covarrubias
>
> On Aug 14, 2014, at 7:48 AM, Russ Van Vlack 
> wrote:
>
> > WISPA Colleagues,
> >
> > We are fighting the neverending battle of dealing with the IP-Echelon
> notices of copyright infringement and need a more firm policy in place.
>  Our acceptable use policy and account terms and conditions clearly state
> that these actions are illegal and/or against company policy, however we do
> not have a firm course of action in place in dealing with customers in
> violation.
> >
> > Would anyone be willing to share what their company policy is in regards
> to these notices?  Especially, if you do anything further than passing the
> notice on to the customer?
> >
> > Thanks.
> >
> > --Russell Van Vlack
> >
> > ___
> > Wireless mailing list
> > Wireless@wispa.org
> > http://lists.wispa.org/mailman/listinfo/wireless
>
> ___
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>
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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Mike Hammett 
That would be funny... 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

- Original Message -

From: "Roger Howard"  
To: "WISPA General List"  
Sent: Thursday, August 14, 2014 1:03:37 PM 
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do? 


We should all report them as spammers to the blacklists :) 



On Thu, Aug 14, 2014 at 12:52 PM, Blake Covarrubias < bl...@beamspeed.com > 
wrote: 


We simply forward them to the customer. 

We wrote an in-house application to assist with managing these notices. It 
automatically downloads the messages, correlates the IP to a customer, and 
forwards the emails to the customer through our ticketing system. 

It comes in handy when we receive 200+ DMCA infringement notices in a single 
day. 

-- 
Blake Covarrubias 



On Aug 14, 2014, at 7:48 AM, Russ Van Vlack < rvanvl...@freedomnet.com > wrote: 

> WISPA Colleagues, 
> 
> We are fighting the neverending battle of dealing with the IP-Echelon notices 
> of copyright infringement and need a more firm policy in place. Our 
> acceptable use policy and account terms and conditions clearly state that 
> these actions are illegal and/or against company policy, however we do not 
> have a firm course of action in place in dealing with customers in violation. 
> 
> Would anyone be willing to share what their company policy is in regards to 
> these notices? Especially, if you do anything further than passing the notice 
> on to the customer? 
> 
> Thanks. 
> 
> --Russell Van Vlack 
> 


> ___ 
> Wireless mailing list 
> Wireless@wispa.org 
> http://lists.wispa.org/mailman/listinfo/wireless 

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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Adair Winter 
We forward the notice to offending customer and let them know that
uploading and downloading of copyright content is not allowed. Recently
we've been getting more notices and several from the same people. So I've
started suspending the account until they call and acknowledge the notice
we've sent them.
I'm really not trying to be the bittorrent police. However, when someone
downloads 56Gb in three days of torrents and doesn't respond to the emails.
We feel that is a gross waste of network resources and want them to
understand what they are doing.

Adair



On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack 
wrote:

>  WISPA Colleagues,
>
>
>
> We are fighting the neverending battle of dealing with the IP-Echelon
> notices of copyright infringement and need a more firm policy in place.
> Our acceptable use policy and account terms and conditions clearly state
> that these actions are illegal and/or against company policy, however we do
> not have a firm course of action in place in dealing with customers in
> violation.
>
>
>
> Would anyone be willing to share what their company policy is in regards
> to these notices?  Especially, if you do anything further than passing the
> notice on to the customer?
>
>
>
> Thanks.
>
>
>
> --Russell Van Vlack
>
>
>
> ___
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
>
>


-- 

Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071
C: 806.231.7180
http://www.amarillowireless.net
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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Justin Wilson 
I just forward it on with a note that if they don¹t know this is going on
they should investigate it.  If they do I would recommend they use an
encrypted P2P client or turn on encryption.

Justin


--
Justin Wilson 
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services ­ xISP Solutions ­ Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics


From:  Adair Winter 
Reply-To:  WISPA General List 
Date:  Thursday, August 14, 2014 at 4:57 PM
To:  WISPA General List 
Subject:  Re: [WISPA] Download of Copyrighted Material - What do you do?

We forward the notice to offending customer and let them know that uploading
and downloading of copyright content is not allowed. Recently we've been
getting more notices and several from the same people. So I've started
suspending the account until they call and acknowledge the notice we've sent
them.
I'm really not trying to be the bittorrent police. However, when someone
downloads 56Gb in three days of torrents and doesn't respond to the emails.
We feel that is a gross waste of network resources and want them to
understand what they are doing.

Adair



On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack 
wrote:
> WISPA Colleagues,
>  
> We are fighting the neverending battle of dealing with the IP-Echelon notices
> of copyright infringement and need a more firm policy in place.  Our
> acceptable use policy and account terms and conditions clearly state that
> these actions are illegal and/or against company policy, however we do not
> have a firm course of action in place in dealing with customers in violation.
>  
> Would anyone be willing to share what their company policy is in regards to
> these notices?  Especially, if you do anything further than passing the notice
> on to the customer?
>  
> Thanks.
>  
> --Russell Van Vlack
>  
> 
> ___
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
> 



-- 
Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071
C: 806.231.7180
http://www.amarillowireless.net


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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Josh Luthman 
Are you seriously education your customers to pirate?

By the way, that doesn't really do anything in terms of hiding your
identity.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson  wrote:

>  I just forward it on with a note that if they don’t know this is going
> on they should investigate it.  If they do I would recommend they use an
> encrypted P2P client or turn on encryption.
>
> Justin
>
>
> --
> Justin Wilson 
> http://www.mtin.net <http://www.mtin.net/blog>
> Managed Services – xISP Solutions – Data Centers
> http://www.thebrotherswisp.com
> Podcast about xISP topics
>
>
> From: Adair Winter 
> Reply-To: WISPA General List 
> Date: Thursday, August 14, 2014 at 4:57 PM
>
> To: WISPA General List 
> Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?
>
> We forward the notice to offending customer and let them know that
> uploading and downloading of copyright content is not allowed. Recently
> we've been getting more notices and several from the same people. So I've
> started suspending the account until they call and acknowledge the notice
> we've sent them.
> I'm really not trying to be the bittorrent police. However, when someone
> downloads 56Gb in three days of torrents and doesn't respond to the emails.
> We feel that is a gross waste of network resources and want them to
> understand what they are doing.
>
> Adair
>
>
>
> On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack 
> wrote:
>
>> WISPA Colleagues,
>>
>>
>>
>> We are fighting the neverending battle of dealing with the IP-Echelon
>> notices of copyright infringement and need a more firm policy in place.
>> Our acceptable use policy and account terms and conditions clearly state
>> that these actions are illegal and/or against company policy, however we do
>> not have a firm course of action in place in dealing with customers in
>> violation.
>>
>>
>>
>> Would anyone be willing to share what their company policy is in regards
>> to these notices?  Especially, if you do anything further than passing the
>> notice on to the customer?
>>
>>
>>
>> Thanks.
>>
>>
>>
>> --Russell Van Vlack
>>
>>
>>
>> ___
>> Wireless mailing list
>> Wireless@wispa.org
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>
>
> --
>
> Adair Winter
> VP of Network Operations / Owner
> Amarillo Wireless | 806.316.5071
> C: 806.231.7180
> http://www.amarillowireless.net
>
> ___ Wireless mailing list
> Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
>
> ___
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> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
>
>
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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Blair Davis 
Send a invoice back to the email originator pointing out our charge for 
IP to user lookup, and inform them that it will be forwarded once 
payment has cleared their bank.  Checks only accepted.


--
On 8/15/2014 12:40 AM, Justin Wilson wrote:
I just forward it on with a note that if they don't know this is going 
on they should investigate it.  If they do I would recommend they use 
an encrypted P2P client or turn on encryption.


Justin


--
Justin Wilson 
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services -- xISP Solutions -- Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics


From: Adair Winter <mailto:ada...@amarillowireless.net>>
Reply-To: WISPA General List <mailto:wireless@wispa.org>>

Date: Thursday, August 14, 2014 at 4:57 PM
To: WISPA General List mailto:wireless@wispa.org>>
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?

We forward the notice to offending customer and let them know that 
uploading and downloading of copyright content is not allowed. 
Recently we've been getting more notices and several from the same 
people. So I've started suspending the account until they call and 
acknowledge the notice we've sent them.
I'm really not trying to be the bittorrent police. However, when 
someone downloads 56Gb in three days of torrents and doesn't respond 
to the emails. We feel that is a gross waste of network resources and 
want them to understand what they are doing.


Adair



On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack 
mailto:rvanvl...@freedomnet.com>> wrote:


WISPA Colleagues,

We are fighting the neverending battle of dealing with the
IP-Echelon notices of copyright infringement and need a more firm
policy in place.  Our acceptable use policy and account terms and
conditions clearly state that these actions are illegal and/or
against company policy, however we do not have a firm course of
action in place in dealing with customers in violation.

Would anyone be willing to share what their company policy is in
regards to these notices?  Especially, if you do anything further
than passing the notice on to the customer?

Thanks.

--Russell Van Vlack


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--

Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071
C: 806.231.7180
http://www.amarillowireless.net


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Allegan, Michigan  49010
269-686-8648

A Division of:
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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-14 Thread Josh Reynolds 

VPNs are pretty effective at it.

 just sayin'.

Josh Reynolds, Chief Information Officer
SPITwSPOTS, www.spitwspots.com <http://www.spitwspots.com>

On 08/14/2014 08:44 PM, Josh Luthman wrote:

Are you seriously education your customers to pirate?

By the way, that doesn't really do anything in terms of hiding your 
identity.



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson <mailto:li...@mtin.net>> wrote:


I just forward it on with a note that if they don’t know this is
going on they should investigate it.  If they do I would recommend
they use an encrypted P2P client or turn on encryption.

Justin


--
Justin Wilson http://j...@mtin.net>>
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services – xISP Solutions – Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics


From: Adair Winter mailto:ada...@amarillowireless.net>>
Reply-To: WISPA General List mailto:wireless@wispa.org>>
Date: Thursday, August 14, 2014 at 4:57 PM

To: WISPA General List mailto:wireless@wispa.org>>
    Subject: Re: [WISPA] Download of Copyrighted Material - What do
you do?

We forward the notice to offending customer and let them know that
uploading and downloading of copyright content is not allowed.
Recently we've been getting more notices and several from the same
people. So I've started suspending the account until they call and
acknowledge the notice we've sent them.
I'm really not trying to be the bittorrent police. However, when
someone downloads 56Gb in three days of torrents and doesn't
respond to the emails. We feel that is a gross waste of network
resources and want them to understand what they are doing.

Adair



On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack
mailto:rvanvl...@freedomnet.com>> wrote:

WISPA Colleagues,

We are fighting the neverending battle of dealing with the
IP-Echelon notices of copyright infringement and need a more
firm policy in place.  Our acceptable use policy and account
terms and conditions clearly state that these actions are
illegal and/or against company policy, however we do not have
a firm course of action in place in dealing with customers in
violation.

Would anyone be willing to share what their company policy is
in regards to these notices? Especially, if you do anything
further than passing the notice on to the customer?

Thanks.

--Russell Van Vlack


___
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http://lists.wispa.org/mailman/listinfo/wireless




-- 


Adair Winter
VP of Network Operations / Owner
Amarillo Wireless | 806.316.5071 
C: 806.231.7180 
http://www.amarillowireless.net


___ Wireless mailing
list Wireless@wispa.org <mailto:Wireless@wispa.org>
http://lists.wispa.org/mailman/listinfo/wireless

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Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-15 Thread Josh Luthman 
That it is.  Thankfully Netherlands bandwidth is cheap.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Aug 15, 2014 1:55 AM, "Josh Reynolds"  wrote:

>  VPNs are pretty effective at it.
>
>  just sayin'.
>
> Josh Reynolds, Chief Information Officer
> SPITwSPOTS, www.spitwspots.com
>  On 08/14/2014 08:44 PM, Josh Luthman wrote:
>
> Are you seriously education your customers to pirate?
>
> By the way, that doesn't really do anything in terms of hiding your
> identity.
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson  wrote:
>
>>  I just forward it on with a note that if they don’t know this is going
>> on they should investigate it.  If they do I would recommend they use an
>> encrypted P2P client or turn on encryption.
>>
>>  Justin
>>
>>
>>  --
>> Justin Wilson 
>> http://www.mtin.net <http://www.mtin.net/blog>
>> Managed Services – xISP Solutions – Data Centers
>> http://www.thebrotherswisp.com
>> Podcast about xISP topics
>>
>>
>>   From: Adair Winter 
>> Reply-To: WISPA General List 
>> Date: Thursday, August 14, 2014 at 4:57 PM
>>
>> To: WISPA General List 
>>  Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?
>>
>>  We forward the notice to offending customer and let them know that
>> uploading and downloading of copyright content is not allowed. Recently
>> we've been getting more notices and several from the same people. So I've
>> started suspending the account until they call and acknowledge the notice
>> we've sent them.
>> I'm really not trying to be the bittorrent police. However, when someone
>> downloads 56Gb in three days of torrents and doesn't respond to the emails.
>> We feel that is a gross waste of network resources and want them to
>> understand what they are doing.
>>
>>  Adair
>>
>>
>>
>> On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack > > wrote:
>>
>>>  WISPA Colleagues,
>>>
>>>
>>>
>>> We are fighting the neverending battle of dealing with the IP-Echelon
>>> notices of copyright infringement and need a more firm policy in place.
>>> Our acceptable use policy and account terms and conditions clearly state
>>> that these actions are illegal and/or against company policy, however we do
>>> not have a firm course of action in place in dealing with customers in
>>> violation.
>>>
>>>
>>>
>>> Would anyone be willing to share what their company policy is in regards
>>> to these notices?  Especially, if you do anything further than passing the
>>> notice on to the customer?
>>>
>>>
>>>
>>> Thanks.
>>>
>>>
>>>
>>> --Russell Van Vlack
>>>
>>>
>>>
>>> ___
>>> Wireless mailing list
>>> Wireless@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>
>>>
>>
>>
>>  --
>>
>> Adair Winter
>> VP of Network Operations / Owner
>> Amarillo Wireless | 806.316.5071
>> C: 806.231.7180
>> http://www.amarillowireless.net
>>
>>   ___ Wireless mailing list
>> Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
>>
>> ___
>> Wireless mailing list
>> Wireless@wispa.org
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>>
>
>
> ___
> Wireless mailing 
> listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
>
>
>
> ___
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
>
>
___
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Wireless@wispa.org
http://lists.wispa.org/mailman/listinfo/wireless

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-16 Thread Justin Wilson 
Not telling them to pirate.  Lots of legit reasons for P2P.  If I am
connecting to only encrypted peers then the ³script kiddies² have a harder
time seeing what folks are doing.  It does not make them anonymous, no more
than nat makes your home network secure.  However, it does act like nat by
clouding the data some.

Many of these ³law firms² have interns sitting around all day scouring p2p
sites.  If they find someone and their data is harder to lookup they simply
move on.  The more sophisticated ones have programs which automate all this.
If you are harder to see then you get put to the bottom of the list.

I did a test about a year ago.  Put 2 mac minis in a co-lo.  Spent two days
downloading everything that was hot on the trackers.  On had a client only
connecting to encrypted peers.  The other did not.   The unencrypted client
received 10 or so notices.  The other only received two.  The watchers can
run encrypted peers too, but the data is harder to get.

Justin


--
Justin Wilson 
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services ­ xISP Solutions ­ Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics


From:  Josh Luthman 
Reply-To:  WISPA General List 
Date:  Friday, August 15, 2014 at 12:44 AM
To:  WISPA General List 
Subject:  Re: [WISPA] Download of Copyrighted Material - What do you do?

Are you seriously education your customers to pirate?

By the way, that doesn't really do anything in terms of hiding your
identity.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson  wrote:
> I just forward it on with a note that if they don¹t know this is going on they
> should investigate it.  If they do I would recommend they use an encrypted P2P
> client or turn on encryption.
> 
> Justin
> 
> 
> --
> Justin Wilson http://j...@mtin.net> >
> http://www.mtin.net <http://www.mtin.net/blog>
> Managed Services ­ xISP Solutions ­ Data Centers
> http://www.thebrotherswisp.com
> Podcast about xISP topics
> 
> 
> From:  Adair Winter 
> Reply-To:  WISPA General List 
> Date:  Thursday, August 14, 2014 at 4:57 PM
> 
> To:  WISPA General List 
> Subject:  Re: [WISPA] Download of Copyrighted Material - What do you do?
> 
> We forward the notice to offending customer and let them know that uploading
> and downloading of copyright content is not allowed. Recently we've been
> getting more notices and several from the same people. So I've started
> suspending the account until they call and acknowledge the notice we've sent
> them.
> I'm really not trying to be the bittorrent police. However, when someone
> downloads 56Gb in three days of torrents and doesn't respond to the emails. We
> feel that is a gross waste of network resources and want them to understand
> what they are doing.
> 
> Adair
> 
> 
> 
> On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack 
> wrote:
>> WISPA Colleagues,
>>  
>> We are fighting the neverending battle of dealing with the IP-Echelon notices
>> of copyright infringement and need a more firm policy in place.  Our
>> acceptable use policy and account terms and conditions clearly state that
>> these actions are illegal and/or against company policy, however we do not
>> have a firm course of action in place in dealing with customers in violation.
>>  
>> Would anyone be willing to share what their company policy is in regards to
>> these notices?  Especially, if you do anything further than passing the
>> notice on to the customer?
>>  
>> Thanks.
>>  
>> --Russell Van Vlack
>>  
>> 
>> ___
>> Wireless mailing list
>> Wireless@wispa.org
>> http://lists.wispa.org/mailman/listinfo/wireless
>> 
> 
> 
> 
> -- 
> Adair Winter
> VP of Network Operations / Owner
> Amarillo Wireless | 806.316.5071 
> C: 806.231.7180 
> http://www.amarillowireless.net
> 
> 
> ___ Wireless mailing list
> Wireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless
> 
> ___
> Wireless mailing list
> Wireless@wispa.org
> http://lists.wispa.org/mailman/listinfo/wireless
> 

___ Wireless mailing list
Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless

___
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http://lists.wispa.org/mailman/listinfo/wireless

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-16 Thread Adam Greene 
I understand that in order for an ISP to limit its liability regarding the 
copyright infringements of its customers, it must comply with the Digital 
Millennium Copyright Act, in particular its “notice and take down” and 
“"counter notice and put back” procedures.

 

I believe these procedures are compliant: 

 

===

 

a.   Analyze the notification to make sure it contains content that 
complies with these provisions:

 

(i) A physical or electronic signature of a person authorized to act on behalf 
of the owner of an exclusive right that is allegedly infringed.

 

(ii) Identification of the copyrighted work claimed to have been infringed, or, 
if multiple copyrighted works at a single online site are covered by a single 
notification, a representative list of such works at that site.

 

(iii) Identification of the material that is claimed to be infringing or to be 
the subject of infringing activity and that is to be removed or access to which 
is to be disabled, and information reasonably sufficient to permit the service 
provider to locate the material.

 

(iv) Information reasonably sufficient to permit the service provider to 
contact the complaining party, such as an address, telephone number, and, if 
available, an electronic mail address at which the complaining party may be 
contacted.

 

(v) A statement that the complaining party has a good faith belief that use of 
the material in the manner complained of is not authorized by the copyright 
owner, its agent, or the law.

 

(vi) A statement that the information in the notification is accurate, and 
under penalty of perjury, that the complaining party is authorized to act on 
behalf of the owner of an exclusive right that is allegedly infringed.

 

b.  If the notification substantially complies with clauses (ii), (iii), 
and (iv) but not other clauses, reply to the notification requesting 
clarification.

 

c.   Once the notification substantially complies with all clauses, disable 
access to the infringing content (for example, by shutting down bittorrent on 
the customer’s connection) and contact the customer to inform them of the 
notification and that access to the content has been disabled.

 

d.  Inform the notifier that appropriate action has been taken and request 
to be informed if the infringement recurs. 

 

e.   If the customer confirms that they have removed the infringing 
material from their system, and if requested, reenable bittorrent on their 
connection. 

 

===

 

Thanks,

Adam

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Josh Luthman
Sent: Friday, August 15, 2014 8:34 AM
To: WISPA General List
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?

 

That it is.  Thankfully Netherlands bandwidth is cheap.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Aug 15, 2014 1:55 AM, "Josh Reynolds" mailto:j...@spitwspots.com> > wrote:

VPNs are pretty effective at it.

 just sayin'.

Josh Reynolds, Chief Information Officer
SPITwSPOTS, www.spitwspots.com <http://www.spitwspots.com> 

On 08/14/2014 08:44 PM, Josh Luthman wrote:

Are you seriously education your customers to pirate?

By the way, that doesn't really do anything in terms of hiding your identity.





Josh Luthman
Office: 937-552-2340  
Direct: 937-552-2343  
1100 Wayne St
Suite 1337
Troy, OH 45373

 

On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson mailto:li...@mtin.net> > wrote:

I just forward it on with a note that if they don’t know this is going on they 
should investigate it.  If they do I would recommend they use an encrypted P2P 
client or turn on encryption.

 

Justin

 

 

--

Justin Wilson http://j...@mtin.net> > 

 <http://www.mtin.net/blog> http://www.mtin.net

Managed Services – xISP Solutions – Data Centers

http://www.thebrotherswisp.com 

Podcast about xISP topics

 

 

From: Adair Winter mailto:ada...@amarillowireless.net> >
Reply-To: WISPA General List mailto:wireless@wispa.org> >
Date: Thursday, August 14, 2014 at 4:57 PM 


To: WISPA General List mailto:wireless@wispa.org> >

Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?

 

We forward the notice to offending customer and let them know that uploading 
and downloading of copyright content is not allowed. Recently we've been 
getting more notices and several from the same people. So I've started 
suspending the account until they call and acknowledge the notice we've sent 
them. 

I'm really not trying to be the bittorrent police. However, when someone 
downloads 56Gb in three days of torrents and doesn't respond to the emails. We 
feel that is a gross waste of network resources and want them to understand 
what they are doing.

 

Adair

 

 

On Thu, Aug 14, 2014 at 9:48 AM, Russ Van Vlack mailto:rvanvl...@freedomnet.

Re: [WISPA] Download of Copyrighted Material - What do you do?

2014-08-16 Thread Justin Wilson 
I will only consider requests to the registered agent contact information.
This e-mail has an auto-responder which asks for a non form letter to be
e-mailed and USPS mailed.  Once these two criteria have been met we will
respond accordingly.  Since e-mail has no verified Identity I have no way of
knowing if they are who they say they are.  In our response we ask for a
telephone call at the least to verify identity, but prefer a certified
letter.

Justin


--
Justin Wilson 
http://www.mtin.net <http://www.mtin.net/blog>
Managed Services ­ xISP Solutions ­ Data Centers
http://www.thebrotherswisp.com
Podcast about xISP topics


From:  Adam Greene 
Reply-To:  WISPA General List 
Date:  Saturday, August 16, 2014 at 9:06 AM
To:  'WISPA General List' 
Subject:  Re: [WISPA] Download of Copyrighted Material - What do you do?

I understand that in order for an ISP to limit its liability regarding the
copyright infringements of its customers, it must comply with the Digital
Millennium Copyright Act, in particular its ³notice and take down² and
³"counter notice and put back² procedures.
 
I believe these procedures are compliant:
 
===
 
a.   Analyze the notification to make sure it contains content that
complies with these provisions:
 
(i) A physical or electronic signature of a person authorized to act on
behalf of the owner of an exclusive right that is allegedly infringed.
 
(ii) Identification of the copyrighted work claimed to have been infringed,
or, if multiple copyrighted works at a single online site are covered by a
single notification, a representative list of such works at that site.
 
(iii) Identification of the material that is claimed to be infringing or to
be the subject of infringing activity and that is to be removed or access to
which is to be disabled, and information reasonably sufficient to permit the
service provider to locate the material.
 
(iv) Information reasonably sufficient to permit the service provider to
contact the complaining party, such as an address, telephone number, and, if
available, an electronic mail address at which the complaining party may be
contacted.
 
(v) A statement that the complaining party has a good faith belief that use
of the material in the manner complained of is not authorized by the
copyright owner, its agent, or the law.
 
(vi) A statement that the information in the notification is accurate, and
under penalty of perjury, that the complaining party is authorized to act on
behalf of the owner of an exclusive right that is allegedly infringed.
 
b.  If the notification substantially complies with clauses (ii), (iii),
and (iv) but not other clauses, reply to the notification requesting
clarification.
 
c.   Once the notification substantially complies with all clauses,
disable access to the infringing content (for example, by shutting down
bittorrent on the customer¹s connection) and contact the customer to inform
them of the notification and that access to the content has been disabled.
 
d.  Inform the notifier that appropriate action has been taken and
request to be informed if the infringement recurs.
 

e.   If the customer confirms that they have removed the infringing
material from their system, and if requested, reenable bittorrent on their
connection. 
 
===
 
Thanks,
Adam
 
 
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Friday, August 15, 2014 8:34 AM
To: WISPA General List
Subject: Re: [WISPA] Download of Copyrighted Material - What do you do?
 
That it is.  Thankfully Netherlands bandwidth is cheap.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Aug 15, 2014 1:55 AM, "Josh Reynolds"  wrote:
> 
> VPNs are pretty effective at it.
> 
>  just sayin'.
> 
> Josh Reynolds, Chief Information Officer
> SPITwSPOTS, www.spitwspots.com <http://www.spitwspots.com>
> 
> On 08/14/2014 08:44 PM, Josh Luthman wrote:
>> 
>> Are you seriously education your customers to pirate?
>> 
>> By the way, that doesn't really do anything in terms of hiding your identity.
>> 
>> 
>> 
>> Josh Luthman
>> Office: 937-552-2340 
>> Direct: 937-552-2343 
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>  
>> 
>> On Fri, Aug 15, 2014 at 12:40 AM, Justin Wilson  wrote:
>>> 
>>> I just forward it on with a note that if they don¹t know this is going on
>>> they should investigate it.  If they do I would recommend they use an
>>> encrypted P2P client or turn on encryption.
>>> 
>>>  
>>> 
>>> Justin
>>> 
>>>  
>>> 
>>>  
>>> 
>>> --
>>> Justin Wilson http://j...@mtin.net> >
>>> 
>>> http://www.mtin.net <http://www.mtin.net/blog&