Radius start and stop session issue

2012-10-19 Thread Marcelo Lew
Is anyone out there using Aruba with Radiator for wpa2 authentication back-end? 
 We are seeing an issue for a while now, where within the same session, start 
IP record is different than stop IP record.  Seems to happen mostly with 
Iphones and Android devices.  Just curious to see if other schools are seeing 
this also.  Below is one example from Radiator logs.  I can also see this via 
Airwave logs, with one session having multiple IPs.  Thanks.

  ATTRIBUTE = StartValue (StopValue)
Acct-Session-Id = 87253245F0B47918B6FF-82212 (87253245F0B47918B6FF-82212)
  User-Name = 872532454 (872532454)  Calling-Station-Id = F0B47918B6FF 
(F0B47918B6FF)
  Aruba-Location-Id = AP4-ks (AP4-ks)
  Timestamp = Fri Oct 19 09:47:42 2012 (Fri Oct 19 10:01:58 2012)
  Framed-IP-Address = 130.253.219.110 (130.253.219.125)


Marcelo


Marcelo Lew
Wireless Enterprise Administrator
University Technology Services
University of Denver
Desk: (303) 871-6523
Cell: (303) 669-4217
Fax:  (303) 871-5900
Email: m...@du.edu

[cid:image001.jpg@01CDAE10.3C9A3020]


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<>

Re: [WIRELESS-LAN] Off-net Rogue APs

2012-10-19 Thread Harry Rauch
Our policy is to allow the AP unless it is causing interference with our 
wireless. Most home wireless plays nicely if you have them set the 
channel to auto. Our wireless - Ruckus - shifts the frequencies, radio 
strength and antenna patterns to alleviate much of any potential 
interference. The Ruckus we use has 16 antennas and uses dynamic 
beam-forming which definitely helps compared to the Cisco we used to have.


Harry Rauch Sr. Network Analyst Eckerd College 4200 - 54th Ave S St. 
Petersburg, FL 33711

On 10/19/12 1:36 PM, Entwistle, Bruce wrote:

I know there have been multiple discussions regarding how schools deal with 
rogue APs connected to the campus network.  However we have run into a 
different situation and I was wondering how other campuses are dealing with 
this.  We have students who are purchasing their own internet service to their 
room through the local cable company, then installing their own AP on this 
network.  While this does not carry the normal concerns associated with rogue 
APs there is the concern about the wireless interference created.  I am curious 
to know what policies/procedures others have used to deal with this situation.

Thank you
Bruce Entwistle
Network Manager
University of Redlands

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Off-net Rogue APs

2012-10-19 Thread Entwistle, Bruce
I know there have been multiple discussions regarding how schools deal with 
rogue APs connected to the campus network.  However we have run into a 
different situation and I was wondering how other campuses are dealing with 
this.  We have students who are purchasing their own internet service to their 
room through the local cable company, then installing their own AP on this 
network.  While this does not carry the normal concerns associated with rogue 
APs there is the concern about the wireless interference created.  I am curious 
to know what policies/procedures others have used to deal with this situation.

Thank you
Bruce Entwistle
Network Manager
University of Redlands

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RE: [WIRELESS-LAN] WiFi Quality Monitoring

2012-10-19 Thread Oakes, Carl W
We use 7Signal (www.7signal.com) to continually test and compare performance 
against areas of campus.  Neat product, it's been good at detecting issues, but 
even more useful in providing good feedback when we make changes to the 
wireless environment, such as dropping B support, etc.They can do a lot 
(spectrum analysis, wifi monitoring, etc), but one of the basic features is 
that they act as clients, target specific AP's and test attaching, login in, 
DHCP and then file and VOIP performance tests.

(Don't let their Health Care centric web page discourage you... :) )

- Carl

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hanson, Mike
Sent: Friday, October 19, 2012 7:18 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Quality Monitoring

We have a much much smaller wireless network than you all at 200 Cisco fat AP's 
controlled with Aruba's Airwave product, but I have been noticing in the last 
several months the same type of behavior with our AP's. I have traditionally 
rebooted the AP's twice a year to clear out the memory and or during a firmware 
upgrade. In the past year I did not reboot the AP's and have begun to receive 
complaints of poor connectivity and throughput. A reboot of the AP fixes the 
problem.

I have not contacted Cisco about this problem yet.

Mike


Mike Hanson, CISSP
Network Security Manager
The College of St. Scholastica
Duluth, MN 55811


On Fri, Oct 19, 2012 at 8:49 AM, Caston Thomas 
mailto:ctho...@iworkstech.com>> wrote:
Www.7signal.com

Caston Thomas
InterWorks
Sent from my iPhone
586.530.4981 mobile
248.608. office

On Oct 19, 2012, at 9:32 AM, "Christina Klam" 
mailto:ck...@ias.edu>> wrote:

> Good Morning,
>
> We have noticed that after ~4 months the quality of our Cisco wireless
> network sours.  We will get reports of poor wireless quality from users
> sitting directly under an access point.  Often the WCS will report users
> on the access points with good dBm, but in reality the users can barely
> search the web.  (I cannot remember if the average client SNR was looked
> at).  The "solution" is to reboot the access point.  So, we now are now
> talking about scheduling a reboot of all access points and controllers
> (4400s) every 3 months.  While this may work to keep the problem at bay,
> it does not address two related questions.
>
> 1.  Why is this happening?  When I mentioned this behavior to a Cisco
> TAC, they said they had never heard of this before.   As this has been
> our norm through multiple code  and access point upgrades, I cannot
> believe this.
>
> 2.  What are other schools using to monitor the quality of the wifi?  I
> do not mean the rf interference quailty but instead a way to monitor of
> how well the access points are passing traffic, signal strength, average
> client SNR, etc?
>
> Thank you,
>
> -- Christina
> Christina Klam
> Network Administrator
> Institute for Advanced Study
> Email:  ck...@ias.edu
>
> Einstein Drive  Telephone: 609-734-8154
> Princeton, NJ 08540 Fax:  609-951-4418
>
> **
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/groups/.

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http://www.educause.edu/groups/.

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Re: [WIRELESS-LAN] WiFi Quality Monitoring

2012-10-19 Thread Hanson, Mike
We have a much much smaller wireless network than you all at 200 Cisco fat
AP's controlled with Aruba's Airwave product, but I have been noticing in
the last several months the same type of behavior with our AP's. I have
traditionally rebooted the AP's twice a year to clear out the memory and or
during a firmware upgrade. In the past year I did not reboot the AP's and
have begun to receive complaints of poor connectivity and throughput. A
reboot of the AP fixes the problem.

I have not contacted Cisco about this problem yet.

Mike


Mike Hanson, CISSP
Network Security Manager
The College of St. Scholastica
Duluth, MN 55811



On Fri, Oct 19, 2012 at 8:49 AM, Caston Thomas wrote:

> Www.7signal.com
>
> Caston Thomas
> InterWorks
> Sent from my iPhone
> 586.530.4981 mobile
> 248.608. office
>
> On Oct 19, 2012, at 9:32 AM, "Christina Klam"  wrote:
>
> > Good Morning,
> >
> > We have noticed that after ~4 months the quality of our Cisco wireless
> > network sours.  We will get reports of poor wireless quality from users
> > sitting directly under an access point.  Often the WCS will report users
> > on the access points with good dBm, but in reality the users can barely
> > search the web.  (I cannot remember if the average client SNR was looked
> > at).  The "solution" is to reboot the access point.  So, we now are now
> > talking about scheduling a reboot of all access points and controllers
> > (4400s) every 3 months.  While this may work to keep the problem at bay,
> > it does not address two related questions.
> >
> > 1.  Why is this happening?  When I mentioned this behavior to a Cisco
> > TAC, they said they had never heard of this before.   As this has been
> > our norm through multiple code  and access point upgrades, I cannot
> > believe this.
> >
> > 2.  What are other schools using to monitor the quality of the wifi?  I
> > do not mean the rf interference quailty but instead a way to monitor of
> > how well the access points are passing traffic, signal strength, average
> > client SNR, etc?
> >
> > Thank you,
> >
> > -- Christina
> > Christina Klam
> > Network Administrator
> > Institute for Advanced Study
> > Email:  ck...@ias.edu
> >
> > Einstein Drive  Telephone: 609-734-8154
> > Princeton, NJ 08540 Fax:  609-951-4418
> >
> > **
> > Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/groups/.
>
> **
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/groups/.
>

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Re: [WIRELESS-LAN] Cisco 7.3 Code and ISC DHCP

2012-10-19 Thread Jason Murray
On 10/17/12 6:39 AM, Julian Y Koh wrote:
> On Oct 16, 2012, at 19:49 , Jason Murray  wrote
> This is not completely related, but we just upgraded one of our Cisco 
> routers, after the upgrade dhcp stopped working because one dhcp option was 
> blank.'Debug IP dhcp server' was the only way we would have noticed this 
> problem.  The router was silently discarding the replies.
>
> Can you share router model and software versions?

The last time we had this problem, I documented it here:

http://blog.zweck.net/2012/10/cisco-fails-to-relay-dhcp-requests.html


We have also seen this exact same problem on the Cisco 6509, although I
don't remember the exact software versions.



-- 
Jason E. Murray
Sr. Systems Engineer
Washington University in St. Louis
Phone: 314-935-4865
Email: jemur...@wustl.edu
Web: http://nss.wustl.edu/~jemurray/


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Description: OpenPGP digital signature


Re: [WIRELESS-LAN] WiFi Quality Monitoring

2012-10-19 Thread Caston Thomas
Www.7signal.com

Caston Thomas
InterWorks
Sent from my iPhone
586.530.4981 mobile
248.608. office

On Oct 19, 2012, at 9:32 AM, "Christina Klam"  wrote:

> Good Morning,
> 
> We have noticed that after ~4 months the quality of our Cisco wireless
> network sours.  We will get reports of poor wireless quality from users
> sitting directly under an access point.  Often the WCS will report users
> on the access points with good dBm, but in reality the users can barely
> search the web.  (I cannot remember if the average client SNR was looked
> at).  The "solution" is to reboot the access point.  So, we now are now
> talking about scheduling a reboot of all access points and controllers
> (4400s) every 3 months.  While this may work to keep the problem at bay,
> it does not address two related questions.
> 
> 1.  Why is this happening?  When I mentioned this behavior to a Cisco
> TAC, they said they had never heard of this before.   As this has been
> our norm through multiple code  and access point upgrades, I cannot
> believe this.
> 
> 2.  What are other schools using to monitor the quality of the wifi?  I
> do not mean the rf interference quailty but instead a way to monitor of
> how well the access points are passing traffic, signal strength, average
> client SNR, etc?
> 
> Thank you,
> 
> -- Christina
> Christina Klam
> Network Administrator
> Institute for Advanced Study
> Email:  ck...@ias.edu
> 
> Einstein Drive  Telephone: 609-734-8154
> Princeton, NJ 08540 Fax:  609-951-4418
> 
> **
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/groups/.

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RE: [WIRELESS-LAN] WiFi Quality Monitoring

2012-10-19 Thread Watters, John
I'm glad you asked this question. We seem to have the same issue though I had 
not thought of rebooting the APs & controllers to help it. I hate to do this to 
3500 Cisco APs and 24 controllers, but I might try it. Hopefully, we will hear 
from other folks who can shed more light on this subject.


-jcw

-
John Watters    UA: OIT  205-348-3992


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Christina Klam
Sent: Friday, October 19, 2012 8:33 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] WiFi Quality Monitoring

Good Morning,

We have noticed that after ~4 months the quality of our Cisco wireless
network sours.  We will get reports of poor wireless quality from users
sitting directly under an access point.  Often the WCS will report users
on the access points with good dBm, but in reality the users can barely
search the web.  (I cannot remember if the average client SNR was looked
at).  The "solution" is to reboot the access point.  So, we now are now
talking about scheduling a reboot of all access points and controllers
(4400s) every 3 months.  While this may work to keep the problem at bay,
it does not address two related questions.

1.  Why is this happening?  When I mentioned this behavior to a Cisco
TAC, they said they had never heard of this before.   As this has been
our norm through multiple code  and access point upgrades, I cannot
believe this.

2.  What are other schools using to monitor the quality of the wifi?  I
do not mean the rf interference quailty but instead a way to monitor of
how well the access points are passing traffic, signal strength, average
client SNR, etc?

Thank you,

-- Christina
Christina Klam
Network Administrator
Institute for Advanced Study
Email:  ck...@ias.edu

Einstein Drive  Telephone: 609-734-8154
Princeton, NJ 08540 Fax:  609-951-4418

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WiFi Quality Monitoring

2012-10-19 Thread Christina Klam
Good Morning,

We have noticed that after ~4 months the quality of our Cisco wireless
network sours.  We will get reports of poor wireless quality from users
sitting directly under an access point.  Often the WCS will report users
on the access points with good dBm, but in reality the users can barely
search the web.  (I cannot remember if the average client SNR was looked
at).  The "solution" is to reboot the access point.  So, we now are now
talking about scheduling a reboot of all access points and controllers
(4400s) every 3 months.  While this may work to keep the problem at bay,
it does not address two related questions.

1.  Why is this happening?  When I mentioned this behavior to a Cisco
TAC, they said they had never heard of this before.   As this has been
our norm through multiple code  and access point upgrades, I cannot
believe this.

2.  What are other schools using to monitor the quality of the wifi?  I
do not mean the rf interference quailty but instead a way to monitor of
how well the access points are passing traffic, signal strength, average
client SNR, etc?

Thank you,

-- Christina
Christina Klam
Network Administrator
Institute for Advanced Study
Email:  ck...@ias.edu

Einstein Drive  Telephone: 609-734-8154
Princeton, NJ 08540 Fax:  609-951-4418

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Participation and subscription information for this EDUCAUSE Constituent Group 
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